JOCELYN ORTIZ
San Leandro
Summary
To Obtain a job where I can use my skills and experience to further my career.
Overview
16
16
years of professional experience
Work History
Processing Associate
Home Goods
Alameda, Ca
12.2021 - Current
- Responsible for processing incoming truck shipments by unloading merchandise, organizing it, and preparing it for the sales floor. While maintaining a clean and organized backroom while assisting with floor replenishment and operational task.
Caregiver
Flores Caregivers
Daly City, CA
09.2020 - 03.2022
- Provided compassionate care to clients, enhancing daily living activities.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients personal hygiene, ensuring comfort and dignity in care.
- Monitored client health metrics, reporting changes to healthcare professionals promptly.
- Developed individualized care plans in collaboration with families and healthcare providers.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Merchandise and Service Coordinator (MSC)
Ulta Beauty
Dublin, CA
07.2016 - 12.2020
- Meet or exceed goal to store sales, inventory and operational excellence. Forecast and adjust payroll to maximize productivity and complete task workload on time within payroll budget. Attract, hire, training new and existing employees the most efficient way. Delivering weekly action plans for current employees by giving them a weekly recap and objectives to strengthen their availability of performance.
Sales Associate
Urban Decay, Macy's
San Francisco, CA
12.2015 - 02.2016
- Suggest and apply cosmetics according to customer's needs, while providing excellent customer service. Maintain 100% and above of monthly and daily sales goal. Track all sales to ensure I was meeting daily goals and exceeding monthly goals.
Sales Associate
Impulse Beauty, Macy's
Pleasanton, CA
11.2012 - 12.2015
- Help increase clientele by opening Macy's loyalty cards daily. Used leadership skills, to provide a role model to new hires and ensure counter responsibilities such as stocking and cleaning were done daily. Track all sales to ensure I was meeting daily goals and exceeding monthly goals.
Front Desk Receptionist
Birchfield Property Management
Hayward, CA
12.2009 - 12.2013
- Maintain office organization by managing files, sort and distribute mail, and order supplies and inventory. Take incoming calls and emails, schedule and maintain organized appointment logs. Manage data entry, while updating property profiles on websites.
Education
MA Certificate -
Western Career College
San Leandro, CA01.2007
Skills
- Data entry
- Workflow management
- Compliance
- Auditing
- Process flows
LANGUAGES
English
Spanish
Timeline
Processing Associate
Home Goods
12.2021 - Current
Caregiver
Flores Caregivers
09.2020 - 03.2022
Merchandise and Service Coordinator (MSC)
Ulta Beauty
07.2016 - 12.2020
Sales Associate
Urban Decay, Macy's
12.2015 - 02.2016
Sales Associate
Impulse Beauty, Macy's
11.2012 - 12.2015
Front Desk Receptionist
Birchfield Property Management
12.2009 - 12.2013
MA Certificate -
Western Career College