Jocelyn Orozco
San Diego
Summary
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
6
6
years of professional experience
Work History
Housekeeper
Scripps Memorial Hospital
12.2024 - Current
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Operated cleaning equipment, including floor scrubbers and vacuums, ensuring optimal functionality.
- Collaborated with nursing staff to prioritize cleaning schedules based on patient needs.
- Trained new housekeeping staff on procedures and best practices for maintaining hygiene standards.
- Implemented waste disposal protocols to support hospital safety regulations and environmental sustainability.
- Conducted regular inventory checks of cleaning supplies, ensuring adequate stock levels at all times.
- Led initiatives to improve efficiency in cleaning processes, reducing turnaround time for room readiness.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Food Service Worker
Scripps Memorial Hospital
06.2024 - 11.2024
- Prepared and served meals in compliance with sanitation and safety regulations.
- Monitored meal quality and presentation to meet hospital standards.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Greeted customers at counter to fulfill requests and answer questions.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Assistant Manager
Del Taco
07.2019 - 05.2024
- Supervised daily operations, ensuring efficient workflow and adherence to company standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Ensured compliance with health and safety regulations, fostering a safe work environment for staff and customers.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Chaffey High School
Ontario, CA05-2021
Skills
- Cleaning protocols
- Safety compliance
- Equipment operation
- Inventory management
- Team leadership
- Customer service
- Training and mentoring
- Process optimization
- Time management
- Quality assurance
- Staff collaboration
- FLUENT IN SPANISH AND ENGLISH
- CPR certification
Timeline
Housekeeper
Scripps Memorial Hospital
12.2024 - Current
Food Service Worker
Scripps Memorial Hospital
06.2024 - 11.2024
Assistant Manager
Del Taco
07.2019 - 05.2024
High School Diploma -
Chaffey High School