Jocelyn Ordinario
Calgary
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
12
12
years of professional experience
Work History
Production Worker
ECCO Manufacturing Ltd
Calgary, AB
10.2023 - Current
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Enhanced product quality.
ASSOCIATE CASHIER
Home Depot Canada
03.2023 - Current
- Operated cash register and accurately processed payments, returns, and exchanges
- Provided efficient and courteous service to customers
- Built and maintained positive working relationships with co-workers
- Enforced store safety and cleanliness standards, reducing hazards
- Resolved and de-escalated issues to address customer concerns
- Greeted and informed customers of products, fostering positive store experiences
- Used POS system to complete purchases for customers.
RECEPTIONIST/Administrative Clerk
Lake Bonavista Village Retirement Home
Calgary, AB
01.2022 - 02.2023
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Prepare reports and perform routine typing using Word and establishes forms using Excel
- Directs request for marketing tours to appropriate staff
- Updates weekly and monthly residents list and distribute it accordingly
- Participates in committee meetings and resident social event as required
- Perform other tasks as assigned by office manager like weekly cash out, bank deposit, helping in payroll preparation and distribution of resident monthly statement.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
DINING ROOM ATTENDANT
Lake Bonavista Village Retirement Home
03.2014 - 02.2023
- Greeted and seated customers
- Located items requested by customers
- Set tables with clean linens, condiments, and other supplies
- Carried food, dishes, trays, and silverware from kitchens and supply departments to serving counters
- Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning
- Maintained adequate supplies of items, such as clean linens, silverware, glassware, dishes, and trays
- Carried linens to and from laundry areas
- Garnished foods and positioned on tables to keep visible and accessible
- Stocked cabinets or serving areas with condiments and refilled condiment containers
- Performed served, cleaning, and stocked duties in establishments, such as dining rooms to facilitate customer service
- Served ice water, coffee, rolls, and butter to patrons.
UNIFORM INVENTORY CLERK
Calgary Stampede Ground
01.2012 - 01.2013
- Developed and maintained inventory management policies and procedures
- Coordinated with suppliers to ensure timely ordering and delivery of inventory
- Determined inventory quantity needs, ordering more materials based on minimum or maximum levels
- Prepared purchase orders and sent copies to suppliers
- Confirmed proper and timely delivery of requisitions and orders
- Verified merchandise received against receiving documents, noting and reporting discrepancies
- Maintained good manufacturing practices with emphasis on safety
- Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, and storage yards
- Cleaned display cases, shelves, and aisles
- Used ID tags, stamps, and electronic marking tools to mark stock items
- Received and counted stock items to record on computer
- Took inventory and examined merchandise to identify items to be reordered and replenished.
Education
DIPLOMA IN BUSINESS ADMINISTRATION AND LEADERSHIP - Business Administration
Alison College
Calgary, AB12.2022
Skills
- Customer Service
- Cash Register Operation
- Guest Inquiries
- Verbal and Written Communication
- Cash Handling
- Payment Processing
- Cleaning and Sanitizing
- Till Counting
- Stocking and Replenishing
- Time Management Skills
- Workstation Organization
- Online Orders Preparation
- Inventory Management
- Merchandise Restocking
- Billing and Payment Processing
- Issuing Receipts
- POS Systems
- Customer Relations
- Product Packing
- Product Assembly
- Safety Management
- Hand Tools
- Assembly Procedures
- Machinery Operation
- Product Packaging
References
References available upon request
Timeline
Production Worker
ECCO Manufacturing Ltd
10.2023 - Current
ASSOCIATE CASHIER
Home Depot Canada
03.2023 - Current
RECEPTIONIST/Administrative Clerk
Lake Bonavista Village Retirement Home
01.2022 - 02.2023
DINING ROOM ATTENDANT
Lake Bonavista Village Retirement Home
03.2014 - 02.2023
UNIFORM INVENTORY CLERK
Calgary Stampede Ground
01.2012 - 01.2013
DIPLOMA IN BUSINESS ADMINISTRATION AND LEADERSHIP - Business Administration
Alison College