Jocelyn Ordinario
Calgary
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
12
12
years of professional experience
Work History
Production Worker
ECCO Manufacturing Ltd
10.2023 - Current
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Enhanced product quality.
ASSOCIATE CASHIER
Home Depot Canada
03.2023 - Current
- Operated cash register and accurately processed payments, returns, and exchanges
- Provided efficient and courteous service to customers
- Built and maintained positive working relationships with co-workers
- Enforced store safety and cleanliness standards, reducing hazards
- Resolved and de-escalated issues to address customer concerns
- Greeted and informed customers of products, fostering positive store experiences
- Used POS system to complete purchases for customers.
RECEPTIONIST/Administrative Clerk
Lake Bonavista Village Retirement Home
01.2022 - 02.2023
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Prepare reports and perform routine typing using Word and establishes forms using Excel
- Directs request for marketing tours to appropriate staff
- Updates weekly and monthly residents list and distribute it accordingly
- Participates in committee meetings and resident social event as required
- Perform other tasks as assigned by office manager like weekly cash out, bank deposit, helping in payroll preparation and distribution of resident monthly statement.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
DINING ROOM ATTENDANT
Lake Bonavista Village Retirement Home
03.2014 - 02.2023
- Greeted and seated customers
- Located items requested by customers
- Set tables with clean linens, condiments, and other supplies
- Carried food, dishes, trays, and silverware from kitchens and supply departments to serving counters
- Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning
- Maintained adequate supplies of items, such as clean linens, silverware, glassware, dishes, and trays
- Carried linens to and from laundry areas
- Garnished foods and positioned on tables to keep visible and accessible
- Stocked cabinets or serving areas with condiments and refilled condiment containers
- Performed served, cleaning, and stocked duties in establishments, such as dining rooms to facilitate customer service
- Served ice water, coffee, rolls, and butter to patrons.
UNIFORM INVENTORY CLERK
Calgary Stampede Ground
01.2012 - 01.2013
- Developed and maintained inventory management policies and procedures
- Coordinated with suppliers to ensure timely ordering and delivery of inventory
- Determined inventory quantity needs, ordering more materials based on minimum or maximum levels
- Prepared purchase orders and sent copies to suppliers
- Confirmed proper and timely delivery of requisitions and orders
- Verified merchandise received against receiving documents, noting and reporting discrepancies
- Maintained good manufacturing practices with emphasis on safety
- Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, and storage yards
- Cleaned display cases, shelves, and aisles
- Used ID tags, stamps, and electronic marking tools to mark stock items
- Received and counted stock items to record on computer
- Took inventory and examined merchandise to identify items to be reordered and replenished.
Education
DIPLOMA IN BUSINESS ADMINISTRATION AND LEADERSHIP - Business Administration
Alison College
Calgary, AB12.2022
Skills
- Customer Service
- Cash Register Operation
- Guest Inquiries
- Verbal and Written Communication
- Cash Handling
- Payment Processing
- Cleaning and Sanitizing
- Till Counting
- Stocking and Replenishing
- Time Management Skills
- Workstation Organization
- Online Orders Preparation
- Inventory Management
- Merchandise Restocking
- Billing and Payment Processing
- Issuing Receipts
- POS Systems
- Customer Relations
- Product Packing
- Product Assembly
- Safety Management
- Hand Tools
- Assembly Procedures
- Machinery Operation
- Product Packaging
References
References available upon request
Languages
Timeline
Production Worker
ECCO Manufacturing Ltd
10.2023 - Current
ASSOCIATE CASHIER
Home Depot Canada
03.2023 - Current
RECEPTIONIST/Administrative Clerk
Lake Bonavista Village Retirement Home
01.2022 - 02.2023
DINING ROOM ATTENDANT
Lake Bonavista Village Retirement Home
03.2014 - 02.2023
UNIFORM INVENTORY CLERK
Calgary Stampede Ground
01.2012 - 01.2013
DIPLOMA IN BUSINESS ADMINISTRATION AND LEADERSHIP - Business Administration
Alison College
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