Summary
Overview
Work History
Education
Skills
Timeline
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Jocelyn Oliver-Alvarez

Tracy

Summary

Dynamic and dependable professional with extensive experience in retail and customer service environments, including a notable tenure at Walmart. Demonstrated expertise in pallet jack operation and exceptional teamwork, leading to streamlined operations and enhanced customer satisfaction. Proven ability to prioritize tasks effectively, ensuring operational excellence and a positive shopping experience.

Overview

4
4
years of professional experience

Work History

Overnight Stocker

Walmart
04.2023 - Current
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Shift Lead

Jamba Juice
09.2022 - 02.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Store Clerk

Saint Vincent De Paul
03.2022 - 07.2022
  • Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Streamlined store operations for optimal efficiency by maintaining a clean, well-organized, and adequately stocked sales floor.

Bakery Clerk

Safeway
08.2021 - 12.2021
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Store Clerk

Rafter D Ranch Quarter Horses
05.2021 - 07.2021
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.

Education

High School Diploma -

Liberty High School
Brentwood, CA

Skills

  • Pallet jack operation
  • Heavy lifting
  • Label reading
  • Workplace cleanliness
  • Freight handling
  • Moving boxes
  • Barcode scanning
  • Display organization
  • Layout understanding
  • Pallet building
  • Quick learner
  • Teamwork and collaboration
  • Pallet arrangement
  • Dependable and reliable
  • Decision-making
  • Goal setting and prioritization
  • Motivated team player

Timeline

Overnight Stocker

Walmart
04.2023 - Current

Shift Lead

Jamba Juice
09.2022 - 02.2023

Store Clerk

Saint Vincent De Paul
03.2022 - 07.2022

Bakery Clerk

Safeway
08.2021 - 12.2021

Store Clerk

Rafter D Ranch Quarter Horses
05.2021 - 07.2021

High School Diploma -

Liberty High School

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Jocelyn Oliver-Alvarez