Jocelyn Molina
Lancaster
Summary
Results-driven logistics professional with strong organizational and problem-solving skills. Proven track record in enhancing customer satisfaction and driving continuous improvement initiatives in logistics operations.
Overview
6
6
years of professional experience
Work History
Mixing Center Logistics Manager
World Class Distribution, Inc
Palmdale, CA
09.2025 - Current
- Coordinated logistics operations to ensure timely delivery of products.
- Assisted in developing shipping schedules based on demand forecasts and customer requirements.
- Provided training to new team members on logistics procedures and best practices.
- Analyzed operational workflows, recommending process enhancements for improved performance.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Developed contingency plans for logistics operations, minimizing disruptions during unexpected events.
- Drove continuous improvement initiatives in logistics department, fostering culture of innovation and efficiency.
Logistics Supervisor
World Class Distribution, Inc
Palmdale, CA
01.2025 - 08.2025
- Supervise daily logistics operations to ensure timely and accurate order fulfillment.
- Coordinate inbound and outbound shipments, optimizing transportation routes for efficiency.
- Streamline logistics processes, reducing delays in product delivery through process improvements.
- Conduct training and onboarding for dispatchers and clerks with a focus on optimizing Truck Mate software utilization.
- Collaborate with cross-functional teams and department leaders to address operational challenges and align on departmental goals during daily meetings.
- Manage office maintenance requests and ensure a proactive workflow across various departments.
- Supervise and monitor team performance, providing feedback and implementing strategies to improve productivity.
Logistics Dispatcher
World Class Distribution, Inc
Palmdale, CA
12.2024 - 01.2025
- Track real-time delivery progress and proactively address any delays or challenges that may arise.
- Foster strong communication and close collaboration with carriers, warehouse personnel, customer service teams, and our customer.
- Confirm and schedule pickups and deliveries, ensuring smooth and efficient transportation of freight.
- Utilized logistics software to track shipments and update status in real-time for enhanced transparency.
- Handle the administrative tasks associated with shipping, including paperwork and documentation.
Dispatch Supervisor
Way Maker Delivery LLC (AMAZON)
South Gate, CA
11.2020 - 06.2024
- Supervised daily dispatch operations, ensuring timely deliveries and effective route management.
- Coordinated with drivers to optimize delivery schedules, enhancing operational efficiency.
- Trained and mentored new dispatch staff on procedures and safety protocols.
- Monitored performance metrics to identify areas for process improvement and implement solutions.
- Handle fleet claims and insurance reports.
- Process worker's comp DWC1
Education
No Degree -
Victor Valley College
Victorville, CA08-2013
High School Diploma -
Sultana High School
Hesperia05-2007
Skills
- Shipping and receiving
- Warehouse management
- Distribution management
- Truck Mate software
- Customer Service
- Organizational Skills
- Time Management Skills
- Problem Solving Skills
- Microsoft Office
- Bilingual (English/Spanish)
Timeline
Mixing Center Logistics Manager
World Class Distribution, Inc
09.2025 - Current
Logistics Supervisor
World Class Distribution, Inc
01.2025 - 08.2025
Logistics Dispatcher
World Class Distribution, Inc
12.2024 - 01.2025
Dispatch Supervisor
Way Maker Delivery LLC (AMAZON)
11.2020 - 06.2024
No Degree -
Victor Valley College
High School Diploma -
Sultana High School