Jocelyn Mata
San Diego
Summary
Professional Executive Assistant with a track record in supporting executive leadership. Known for proactive problem-solving, relationship-building, and strong interpersonal communication with a commitment to operational excellence. . Focused on fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.
Overview
7
7
years of professional experience
Work History
Executive Assistant to CEO
Starck Architect Firm
San Diego, CA
01.2022 - Current
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Supported executive decision-making by conducting research and presenting findings in clear formats.
- Managed executive schedules, coordinating appointments and meetings to optimize time efficiency.
- Handled payroll processing accurately while adhering to deadlines for timely payments.
- Trained and mentored junior administrative staff, fostering a collaborative work environment for improved performance.
Event Host
RMD Group
San Diego, CA
01.2022 - 01.2024
- Mentored junior staff in event management techniques, fostering collaboration and stronger team performance.
- Adapted quickly to evolving client needs, integrating last-minute changes while maintaining high guest satisfaction.
- Collaborated with cross-functional teams to ensure all aspects of events were coordinated and executed on time.
- Delivered an upbeat, professional guest experience from beginning to end.
- Coordinated VIP experiences with management for celebrities, influencers, regulars, and investors.
Travel Nurse Specialist
Aya Healthcare
San Diego, CA
10.2021 - 12.2021
- Assisted management with initial onboarding and helped sustain support for nurses on assignment.
- Educated new travel nurses on processes, set expectations, and managed assignment communications.
- Built and maintained relationships with contracted nurses and medical staff.
- Acted as a liaison between nurses and internal departments to resolve issues efficiently.
- Proactively identified challenges nurses might encounter and assisted with solutions.
- Contributed new ideas and process improvements to enhance the nurse experience.
Medical Coordinator / Manager
Self-employed
01.2020 - 10.2021
- Promoted positive relationships between patients and healthcare providers through professional communication and empathetic support.
- Specialized in working with families and loved ones with disabilities and medical conditions.
- Developed and coordinated health care programs.
- Managed scheduling for employees, patients, and their families.
- Handled patient case management and education while maintaining confidentiality and quality care.
Personal Assistant
Private Clients / Families
Thousand Oaks, CA / San Diego, CA / Remote
10.2018 - 04.2020
- Served as main point of contact for vendors, families, event staff, and collaborating personnel.
- Assisted with daily time management and priorities.
- Drafted correspondence including emails and letters.
- Provided support during events, vacations, sickness, and other emergencies.
Education
Bachelor of Arts - Communication; Minor: Spanish for Healthcare
California Baptist University
Riverside, CA01-2019
Master of Science - Nursing School
California Baptist University
Riverside, CA01-2020
High School - undefined
El Camino High School
Oceanside, CA01-2014
Skills
- Executive Support
- Information Confidentiality
- Expense Reporting
- Scheduling & Calendar Management
- Interpersonal Communication
- Invoice Processing
LANGUAGES
Spanish — Full Professional Proficiency
Timeline
Event Host
RMD Group
01.2022 - 01.2024
Executive Assistant to CEO
Starck Architect Firm
01.2022 - Current
Travel Nurse Specialist
Aya Healthcare
10.2021 - 12.2021
Medical Coordinator / Manager
Self-employed
01.2020 - 10.2021
Personal Assistant
Private Clients / Families
10.2018 - 04.2020
Bachelor of Arts - Communication; Minor: Spanish for Healthcare
California Baptist University
High School - undefined
El Camino High School
Master of Science - Nursing School
California Baptist University