Jocelyn Martinez
Los Angeles
Summary
Energetic and creative problem-solver with knack for building relationships and driving online engagement. Well-versed in digital marketing, offering skills in customer service and social media strategy. Committed to leveraging these abilities to boost business growth and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Social Media Manager
Self Employed Web
11.2023 - Current
- Developed and implemented comprehensive social media strategies to enhance brand visibility and engagement.
- Created engaging content across multiple platforms, increasing audience interaction and follower growth.
- Analyzed social media metrics to refine strategies, improving content performance and audience targeting.
- Collaborated with clients to understand goals, aligning social media efforts with overall marketing objectives.
Sales Associate
Aeropostale
11.2021 - 01.2022
- Executed daily merchandising strategies to maximize product visibility and sales.
- Collaborated with team members to achieve store sales targets consistently.
- Assisted customers with product selection, enhancing overall shopping experience.
- Utilized point-of-sale systems for efficient transaction processing and customer service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Package Sorter
Massive Prints
11.2020 - 01.2021
- Collaborated with team members to optimize workflow and reduce processing time.
- Conducted quality checks to ensure packages met company standards before shipment.
- Implemented best practices for package handling, enhancing overall efficiency.
- Adapted quickly to changing priorities and high-volume demands during peak periods.
- Collaborated with team members to sort large volumes of packages quickly and accurately.
Administrative Clerk
Paintcraft Supply & Hardware
07.2019 - 07.2020
- Supported daily administrative tasks, including filing documents and managing correspondence.
- Maintained organized filing system for easy retrieval of documents and information.
- Boosted department efficiency with timely completion of assigned tasks.
- Entered data into system and updated customer contacts with information to keep records current.
Education
Bachelor of Science - Business Administration And Management
California State University of Los Angeles
Los Angeles, CA05-2024
Associate of Science - Business Administration
East Los Angeles College
Monterey Park, CA05-2022
High School Diploma -
Montebello High School
Montebello, CA05-2019
Skills
- Social media strategy
- Content creation
- Audience engagement
- Sales support
- Administrative support
- Document management
Timeline
Social Media Manager
Self Employed Web
11.2023 - Current
Sales Associate
Aeropostale
11.2021 - 01.2022
Package Sorter
Massive Prints
11.2020 - 01.2021
Administrative Clerk
Paintcraft Supply & Hardware
07.2019 - 07.2020
Bachelor of Science - Business Administration And Management
California State University of Los Angeles
Associate of Science - Business Administration
East Los Angeles College
High School Diploma -
Montebello High School