Professional Summary
Overview
Work History
Education
Skills
References
Timeline

Jocelyn Laux

Telecare Corporation
San Diego
6
years of professional experience

Dedicated professional with strong interpersonal and communication skills. Experienced in providing support and guidance to clients facing challenges. Committed to fostering growth and success in a collaborative environment. Excited to drive positive change in a dynamic work setting.

Work History

Case Manager/Housing Coordinator

3 Years 10 Months
Telecare Corporation | 12.2022 - Current
  • Assisting clients experiencing homelessness or housing instability by guiding them through available programs that best met their needs based on individual needs and circumstances
  • Coordinating with local agencies to secure funding, ensuring the availability of affordable housing options.
  • Implementing and maintaining data tracking systems to monitor housing outcomes, resources, and vacancies
  • Providing intensive, community-based, individual rehabilitative services to members and their families struggling with serious mental illness and co-occurring disorders.
  • Establish and maintain positive professional relationships with community professionals to support care coordination i.e health/psych providers, PD/EMS personnel, and State and County program officials.

Development Coordinator

1 Year 4 Months
NAMI San Diego | 06.2021 - 10.2022
  • Coordinate and manage fundraising special events, generate and maintain donor data management platform, generate and propose donor data analysis trends.
  • Create professional relationships and maintain communications both electronic and physical with prospective sponsors and recurring donors.
  • Create and distribute monthly newsletters, streamlining all marketing campaigns via social media platforms and marketing automation email platforms.

Equine Experiential Learning Assistant

1 Year 9 Months
Stormwalker Ranch | 08.2019 - 05.2021
  • Working closely within and leading the Gates of Grace Program, guiding women recovering from drug addictions, while utilizing the sensitivity and reactivity of horses to teach the women to better understand temperament, the importance of good intentions and mindset, and overcoming their personal struggles and destructive habits.

Middle School Integration

4 Months
Stormwalker Ranch | 08.2019 - 12.2019
  • Working closely with the local middle school students, teaching the impact of words and tone as well as proper equine care and etiquette.

Server

11 Months
Painted Horse Bar and Grille | 07.2020 - 06.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Master of Science - Social Work

Capella University | Minneapolis, MN | 06-2027

Bachelor of Science - Psychology

Oklahoma Wesleyan University | Bartlesville, OK | 05.2020

3x Dean's List Award

Clairemont High School | San Diego, CA | 06.2016

Skills

Passionate
caring
and driven.
Excellent interpersonal and public communication skills
strong leadership abilities
critical thinking and problem solving.
Strong attention to detail and confident in decision making
Efficient time management and organizational skills.
Exceptionally fast learner and well acquainted with new and upcoming technology
software
and applications.
Excell in fast-paced environments with strong multi-tasking abilities

References

  • Lauryn Gray, LCSW, Program Administrator, Telecare Corporation (619) 683-3100
  • Rick Ochocki, CDO, NAMI San Diego & Imperial Counties, (858) 800-4165
  • Dr. Bill Vieux, OKWU Psychology Professor, (918) 335-6200

Timeline

Case Manager/Housing Coordinator

Telecare Corporation
12.2022 - CurrentRead More

Development Coordinator

NAMI San Diego
06.2021 - 10.2022Read More

Server

Painted Horse Bar and Grille
07.2020 - 06.2021Read More

Equine Experiential Learning Assistant

Stormwalker Ranch
08.2019 - 05.2021Read More

Middle School Integration

Stormwalker Ranch
08.2019 - 12.2019Read More

Capella University

Master of Science from Social Work
Read More

Oklahoma Wesleyan University

Bachelor of Science from Psychology
Read More

Clairemont High School

Read More
Jocelyn Laux