Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jocelyn Laux

San Diego

Summary

Dedicated professional with strong interpersonal and communication skills. Experienced in providing support and guidance to clients facing challenges. Committed to fostering growth and success in a collaborative environment. Excited to drive positive change in a dynamic work setting.

Overview

6
6
years of professional experience

Work History

Case Manager/Housing Coordinator

Telecare Corporation
12.2022 - Current
  • Assisting clients experiencing homelessness or housing instability by guiding them through available programs that best met their needs based on individual needs and circumstances
  • Coordinating with local agencies to secure funding, ensuring the availability of affordable housing options.
  • Implementing and maintaining data tracking systems to monitor housing outcomes, resources, and vacancies
  • Providing intensive, community-based, individual rehabilitative services to members and their families struggling with serious mental illness and co-occurring disorders.
  • Establish and maintain positive professional relationships with community professionals to support care coordination i.e health/psych providers, PD/EMS personnel, and State and County program officials.

Development Coordinator

NAMI San Diego
06.2021 - 10.2022
  • Coordinate and manage fundraising special events, generate and maintain donor data management platform, generate and propose donor data analysis trends.
  • Create professional relationships and maintain communications both electronic and physical with prospective sponsors and recurring donors.
  • Create and distribute monthly newsletters, streamlining all marketing campaigns via social media platforms and marketing automation email platforms.

Equine Experiential Learning Assistant

Stormwalker Ranch
08.2019 - 05.2021
  • Working closely within and leading the Gates of Grace Program, guiding women recovering from drug addictions, while utilizing the sensitivity and reactivity of horses to teach the women to better understand temperament, the importance of good intentions and mindset, and overcoming their personal struggles and destructive habits.

Middle School Integration

Stormwalker Ranch
08.2019 - 12.2019
  • Working closely with the local middle school students, teaching the impact of words and tone as well as proper equine care and etiquette.

Server

Painted Horse Bar and Grille
07.2020 - 06.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Master of Science - Social Work

Capella University
Minneapolis, MN
06-2027

Bachelor of Science - Psychology

Oklahoma Wesleyan University
Bartlesville, OK
05.2020

Clairemont High School
San Diego, CA
06.2016

Skills

  • Passionate, caring, and driven
  • Excellent interpersonal and public communication skills, strong leadership abilities, critical thinking and problem solving
  • Strong attention to detail and confident in decision making
  • Efficient time management and organizational skills
  • Exceptionally fast learner and well acquainted with new and upcoming technology, software, and applications
  • Excell in fast-paced environments with strong multi-tasking abilities

References

  • Lauryn Gray, LCSW, Program Administrator, Telecare Corporation (619) 683-3100
  • Rick Ochocki, CDO, NAMI San Diego & Imperial Counties, (858) 800-4165
  • Dr. Bill Vieux, OKWU Psychology Professor, (918) 335-6200

Timeline

Case Manager/Housing Coordinator

Telecare Corporation
12.2022 - Current

Development Coordinator

NAMI San Diego
06.2021 - 10.2022

Server

Painted Horse Bar and Grille
07.2020 - 06.2021

Equine Experiential Learning Assistant

Stormwalker Ranch
08.2019 - 05.2021

Middle School Integration

Stormwalker Ranch
08.2019 - 12.2019

Master of Science - Social Work

Capella University

Bachelor of Science - Psychology

Oklahoma Wesleyan University

Clairemont High School

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Jocelyn Laux