Jocelyn Jimenez
Stanton
Summary
A business professional with background in office administration, known for high standards and results-driven approach. Proven ability to enhance office efficiency through effective communication and organizational skills. Reliable team player, adaptable to changing needs, and focused on collaborative success.
Overview
7
7
years of professional experience
Work History
Business Office Assistant
Ivy Park Senior Living
Huntington Beach, CA
03.2022 - Current
- Provided administrative and clerical support via EMR systems and Microsoft Excel in regards to our residents billing information.
- Managed 3 phone lines, facilitating 40+ calls daily with family members, healthcare providers, and staff to ensure effective communication.
- Maintained personnel information for team members, including payroll processing and updating personnel files and training records to support HR functions.
- Assisted new hires throughout interviewing and hiring process to enhance onboarding experience.
Medical Assistant
Buena Park Chiropractic and Rehab Center
Buena Park, CA
07.2021 - 02.2022
- Escorted patients to exam rooms, interviewed patients, measured vital signs, including weight, blood pressure, pulse, temperature, and documented all information in patient’s chart.
- Secured patient information and maintained confidentiality by safeguarding medical records.
- Prepared treatment rooms for patient examinations and assisted chiropractor with patient therapy.
- Acted as translator liaison for Spanish-speaking patients, facilitating communication with office staff.
Medical Records/Intake Coordinator
The Doctor’s Choice Home Health Services
Los Angeles, CA
06.2020 - 06.2021
- Compiled and uploaded 500 patient medical records documenting conditions and treatments for DPCS, LVN Case Managers, and Billing Managers.
- Audited patient medical records for LVN Case Managers, Technicians, or other Medical Personnel.
- Coordinated Home Health Services for 15 patients, ensuring timely delivery of care.
- Processed and prepared business and government forms for health insurance companies, subpoenas, and court orders.
Volunteer Coordinator Assistant
Comfort Choice Hospice
Los Angeles, CA
06.2019 - 03.2020
- Supervised recruitment, hiring, and training of 2 to 3 hospice volunteers daily, enhancing volunteer readiness and support for operations.
- Established work schedules and assignments for volunteers based on workload and availability, optimizing resource allocation and service delivery.
- Managed inventory and coordinated with vendors to ensure timely delivery of quality supplies, supporting operational needs and volunteer activities.
- Maintained thorough knowledge of company policies and procedures and provided high-level customer service training to new employees.
Education
Bachelor of Science - Healthcare Administration
California State University of Long Beach
Long Beach, CA05-2020
Skills
- Office Administration
- Customer Service
- Data entry
- Microsoft Office
- BLS Certificate
- Leadership
- Self-Motivation
- Interpersonal Communication Skills
- Empathy
Languages
Spanish
Native or Bilingual
Timeline
Business Office Assistant
Ivy Park Senior Living
03.2022 - Current
Medical Assistant
Buena Park Chiropractic and Rehab Center
07.2021 - 02.2022
Medical Records/Intake Coordinator
The Doctor’s Choice Home Health Services
06.2020 - 06.2021
Volunteer Coordinator Assistant
Comfort Choice Hospice
06.2019 - 03.2020
Bachelor of Science - Healthcare Administration
California State University of Long Beach