Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jocelyn Jeffrey

Windsor Junction,NS

Summary

Dynamic Registered Pharmacy Technician with extensive experience at Costco, excelling in prescription processing and customer service. Proven ability to manage medication inventory and resolve discrepancies, ensuring patient safety and satisfaction. Skilled in Kroll software and committed to maintaining pharmacy operations compliance while fostering strong relationships with patients and healthcare professionals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Registered Pharmacy Technician

Costco
Dartmouth, Nova Scotia
02.2021 - Current
  • Collaborated with technicians, pharmacists, and peers to efficiently prioritize and fulfill orders.
  • Maintained inventory levels by reordering medications as necessary.
  • Conducted periodic inventories of controlled substances, adhering to provincial regulations.
  • Administered flu shots and other vaccinations in compliance with pharmacy standards.
  • Answered telephones promptly, addressing inquiries or transferring calls appropriately.
  • Assisted pharmacists in reviewing patient profiles for drug interactions prior to medication dispensing.
  • Monitored storage areas to ensure proper temperature control of medications.

Pharmacy Practice Assistant

Nova Scotia Health Authority
Halifax, Nova Scotia
01.2021 - 10.2022
  • Processed orders for Pyxis machines, ensuring accuracy and timely delivery.
  • Dispensed self-medications and home medications for discharged patients.
  • Prepared pharmacy orders for inpatient units to support patient care.

Certified Pharmacy Clerk

Costco
Halifax, NS
06.2020 - 02.2021
  • Dispensed prescriptions and non-prescription medications promptly while collaborating with team members.
  • Maintained cleanliness and organization of pharmacy counter and surrounding areas.
  • Provided friendly, knowledgeable responses to customer inquiries and questions.

Registered Pharmacy Technician

The Medicine Shoppe
Halifax, NS
03.2020 - 09.2020
  • Executed compounding and fulfillment tasks in non-sterile environments.
  • Operated and maintained compounding equipment for calibration, weighing, and mixing processes.
  • Calculated packing statistics to ensure precise excipient quantities for capsule production.

Booking and Registration Clerk B Same Day Surgery

Nova Scotia Health Authority
Halifax , NS
12.2019 - 06.2020
  • Scheduled patient pre-admission testing appointments to ensure timely preparations.
  • Tracked patient flow during post-recovery to facilitate efficient discharges.
  • Contacted patients to confirm surgery times and provide necessary directions.

Booking and Registration Clerk Diagnostic Imaging

Nova Scotia Health Authority
Halifax, NS
08.2019 - 12.2019
  • Collaborated with clinic staff to efficiently process patients and redirect to relevant departments for walk-ins and appointments.
  • Prepared necessary documentation for following day’s appointments.

Registered Pharmacy Technician

Shoppers Drug Mart
Fall River, Nova Scotia
06.2017 - 12.2019
  • Calculated dosages, dispensed medications, and prepared prescription labels for pharmacist approval.
  • Accessed prescription information using pharmacy computer program to verify patient data and billing.
  • Verified prescriptions and refills with physicians via phone, transcribing verbal orders accurately.
  • Transferred prescriptions between pharmacies while ensuring compliance with regulations.
  • Received and verified incoming drug inventories, reporting discrepancies to lead pharmacist.
  • Maintained pharmacy safety procedures and cleanliness standards to ensure operational integrity.

Unit Clerk Operating Room

Nova Scotia Health Authority
Halifax, NS
06.2019 - 08.2019
  • Answered telephone calls and routed inquiries to appropriate personnel or departments.
  • Coordinated transportation for patients and products, ensuring timely delivery.

Booking and Registration Clerk B Same Day Surgery

Nova Scotia Health Authority
Halifax, NS
04.2019 - 08.2019
  • Developed reports and lists by creating and maintaining advanced Excel spreadsheets.
  • Ensured accuracy and compliance by reviewing files, records, and critical information.

Pharmacy Assistant

Shoppers Drug Mart
Fall River, Nova Scotia
02.2014 - 06.2017
  • Processed and constructed compliance packages, mixing medications per master formula.
  • Prepared expired medications by processing claims for supplier returns.
  • Ordered stock and tracked inventory to maintain optimal supply levels.
  • Billed third parties for payment processing efficiently.
  • Provided exceptional customer service by addressing concerns and answering questions attentively.

Education

Pharmacy Technician Certificate - Pharmacy Technician

Nova Scotia Community College
Dartmouth, Nova Scotia
06-2015

Skills

  • Injection certification
  • Prescription processing
  • Pharmaceutical calculations
  • Medical terminology
  • Medication inventory management
  • Insurance claims processing
  • Customer service
  • Drug classifications
  • Quality assurance
  • Appointment scheduling
  • Discrepancy resolution
  • Kroll software proficiency
  • Time management
  • Pharmacy law knowledge
  • Problem-solving skills
  • Drug safety protocols
  • Confidentiality compliance
  • Pharmacy records management
  • Medication dispensing
  • Pharmacy operations support
  • Workflow optimization

Certification

  • Pharmacy Examining Board of Canada Certificate of Qualification for Pharmacy Technicians, May 11 2017
  • Licensed with the Nova Scotia College of Pharmacists, June 6 2017
  • Capital Health Medical Terminology Program August 23 2019
  • Injection Technical Permit, October 29, 2020

References

References available upon request.

Timeline

Registered Pharmacy Technician

Costco
02.2021 - Current

Pharmacy Practice Assistant

Nova Scotia Health Authority
01.2021 - 10.2022

Certified Pharmacy Clerk

Costco
06.2020 - 02.2021

Registered Pharmacy Technician

The Medicine Shoppe
03.2020 - 09.2020

Booking and Registration Clerk B Same Day Surgery

Nova Scotia Health Authority
12.2019 - 06.2020

Booking and Registration Clerk Diagnostic Imaging

Nova Scotia Health Authority
08.2019 - 12.2019

Unit Clerk Operating Room

Nova Scotia Health Authority
06.2019 - 08.2019

Booking and Registration Clerk B Same Day Surgery

Nova Scotia Health Authority
04.2019 - 08.2019

Registered Pharmacy Technician

Shoppers Drug Mart
06.2017 - 12.2019

Pharmacy Assistant

Shoppers Drug Mart
02.2014 - 06.2017

Pharmacy Technician Certificate - Pharmacy Technician

Nova Scotia Community College

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Jocelyn Jeffrey