Jocelyn Isaacs Erb
Kingston,Canada
Summary
Law clerk graduate who is very detail-oriented and motivated, seeking to join a thriving organization where I can leverage both my administrative and legal skills as well as 9 years of project management experience to contribute to organizational success.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Kingston Community Legal Clinic
09.2024 - Current
- Answered phone system, routing calls, delivering messages to staff and greeting clients.
- Maintained confidentiality of sensitive information by adhering to strict confidentiality policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with data entry and database management for vital company information.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Legal Assistant
Kingston Community Legal Clinic
12.2023 - 05.2024
- Maintained strict confidentiality, protecting sensitive client information as required by Law Society of Ontario guidelines.
- Handled office scheduling and made notes for deadlines, evidence submissions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Prepared drafts of forms, letters and agreements for legal staff use.
Project Manager
iStorm New Media
10.2018 - 07.2022
- Identified plans and resources required to meet project goals and objectives.
- Developed project plans, tracked progress and reported results to stakeholders.
- Coordinated team members to ensure tasks were completed on time and within budget.
- Managed projects with tight deadlines and limited resources.
- Utilized time-management tools, such as Scrum and Monday.com to ensure timely delivery of projects.
Education
BSc. Eng. - Geology (Environmental)
University of New Brunswick
Law Clerk Program -
St. Lawrence College
Kingston, ON05-2024
Skills
- Reports and Data entry
- Scheduling meetings
- Microsoft Suite: Word, Excel and Outlook
- Scheduling and calendar management
- Legal document production
- Legal research
Administrative Skills
- Professional written and verbal communication
- Attention to detail
- Time management
- Organizational skills
- Dedicated team player
Interpersonal Skills
Endorsements
Available upon request
Timeline
Administrative Assistant
Kingston Community Legal Clinic
09.2024 - Current
Legal Assistant
Kingston Community Legal Clinic
12.2023 - 05.2024
Project Manager
iStorm New Media
10.2018 - 07.2022
BSc. Eng. - Geology (Environmental)
University of New Brunswick
Law Clerk Program -
St. Lawrence College
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