Jocelyn Hernandez
College View Elementary, Ocean View School District
Los Angeles
2
Languages
1
Certification
9
years of professional experience
Results-oriented Program Specialist skilled in coordinating and managing multiple projects. Expertise in team collaboration and adaptability to changing needs, delivering high-quality outcomes through effective communication and problem-solving. Strong background in administrative and program support enhances strategic planning and execution. Capable of managing schedules, coordinating resources, and facilitating communication to drive team success.
Work History
DHH Program Specialist Assistant
3 Years 5 Months- Collected and analyzed data to track individual student IEP goal progress, ensuring tailored educational strategies.
- Supported teachers, SPED team, and students in addressing academic, social-emotional, and accessibility needs, fostering an inclusive learning environment.
- Provided technical support for hearing aid devices, enhancing classroom participation and engagement for students with hearing impairments.
- Participate in Individualized Education Program (IEP) meetings by collaborating with multidisciplinary teams, providing data-driven insights, and contributing to student goal development and monitoring.
- Present student performance data to support educational planning, social-emotional growth, and individualized accommodations for Deaf and Hard of Hearing students.
- Led initiatives to integrate technology into programs, improving accessibility and student participation rates.
- Collaborated with other departments to leverage resources effectively in support of shared goals across multiple programs.
- Facilitated smooth day-to-day operations by addressing inquiries from team members, stakeholders, and participants promptly and professionally.
ABA Therapist
4 Years 4 Months- Delivered ABA therapy in Mod/Severe preschool classroom, enhancing learning experiences for 10+ students with ASD.
- Collected and documented data to track progress on individualized student goals, informing tailored interventions.
- Collect and document data for individualized student goals.
- Collaborated with teachers to develop instructional materials tailored to diverse learning needs.
- Implemented individualized behavior intervention plans to support student learning and engagement.
- Conducted data collection for tracking student behavior patterns and measuring intervention effectiveness.
- Developed partnerships with parents to enhance communication and support for student success at home.
Administrative Liaison
2 Years- Acted as a liaison between instructional staff and the front office, supporting daily administrative operations.
- Managed confidential student and staff documentation in compliance with district policies.
- Coordinated scheduling and front-desk coverage, contributing to seamless school operations.
- Leveraged Microsoft Excel, Outlook, Word, Google Workspace, and student information systems to support administrative tasks.
- Developed and maintained office procedures to ensure efficiency in administrative functions.
- Coordinated communication between departments to streamline operations and enhance collaboration.
- Trained new administrative staff on policies, procedures, and software applications for smooth onboarding.
- Led initiatives to improve workflow processes, resulting in reduced turnaround times for service requests.
- Collaborated with cross-functional teams to develop strategic plans and improve organizational performance.
Paraeducator, Special Education
1 Year- Resource to teachers with implementing individualized education plans for students with diverse learning needs.
- Collaborated with parents and staff to ensure consistent support for student success across school and home.
- Supported classroom management by fostering a positive learning environment and addressing student behavioral challenges.
- Engaged with parents and staff to ensure consistent support across school and home environments.
- Monitored student progress and shared insights with educators to inform personalized instructional strategies.
Office Assistant
2 Years 4 Months- Scheduled appointments, greeted patients, and assisted clinic staff in a fast-paced medical environment.
- Developed spreadsheets and maintained patient records to streamline information management and support clinic operations.
- Ordered supplies and provided administrative support to enhance daily operational efficiency.
- Coordinated patient scheduling and appointment reminders to enhance clinic efficiency.
- Managed medical records, ensuring compliance with privacy regulations and accuracy of information.
- Assisted in inventory management, tracking supplies to support uninterrupted patient care.
- Trained new staff on office protocols and systems, fostering a collaborative environment.
- Streamlined office procedures, improving workflow and reducing administrative delays.
- Developed training materials for staff onboarding, enhancing knowledge retention and operational consistency.
- Collaborated with healthcare providers to optimize patient communication and service delivery standards.
Education
Bachelor of Science - Communication Studies
Bachelor of Science - Psychology And Communication Studies
Skills
ABA Therapy
IEP Implementation
Behavioral Support
Data Collection & Analysis
Lesson Planning
Classroom Management
Collaboration & Communication
Bilingual Communication
Program Coordination
Project management
Team collaboration
Data Management
Office Administration
Educational Support
Program Development
Staff Development
Student Data Tracking
Special Education Coordination
Certification
First Aid and CPR Certified
Languages
English (Native)
Spanish (Native)
Timeline
DHH Program Specialist Assistant
Wood Elementary, Torrance Unified School District
03.2023 - CurrentRead More
ABA Therapist
College View Elementary, Ocean View School District
04.2022 - CurrentRead More
Administrative Liaison
Ocean View School District
01.2021 - 01.2023Read More
Paraeducator, Special Education
Washington Elementary, Redondo Beach USD
08.2019 - 08.2020Read More
Office Assistant
Davita Dialysis
06.2017 - 10.2019Read More
El Camino College
Read More
Orange Coast College
Bachelor of Science from Communication Studies
Read More
California State University–Channel Islands
Bachelor of Science from Psychology And Communication Studies
Read More