Jocelyn Hernandez
Tulare
Summary
I have had a wide range of experience throughout my career. I am a hard and dedicated worker, always looking to learn new things. I stay dedicated to my job and look forward to furthering my education and skills, wherever my career takes me.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Corrections Deputy
Tulare County Sheriff's Office
Tulare
10.2023 - Current
- Supervised inmate activities during recreation and meal times.
- Conducted regular security checks in designated areas of the facility.
- Maintained accurate logs of inmate behavior and incidents.
- Assisted in transporting inmates between facilities and court appearances.
- Responded promptly to emergency situations within the facility.
- Coordinated with medical staff to provide necessary care to inmates.
- Attended training sessions on relevant topics such as safety techniques, communication strategies.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Provided first response medical care in emergency situations until professional medical staff could take over.
Substitute Teacher
Tulare County Office Of Education
Tulare
08.2022 - 09.2023
- Delivered engaging lessons to diverse classrooms across grade levels.
- Managed classroom behavior and maintained a positive learning environment.
- Collaborated with regular teachers to understand lesson objectives and materials.
- Implemented classroom procedures and routines efficiently for smooth transitions.
- Provided classroom instruction outlined in teacher's lesson plans.
- Implemented classroom rules to maintain order and discipline.
Line Cook
Raising Cane's Restaurants
Visalia
07.2021 - 08.2022
- Operated kitchen equipment, ensuring adherence to cleanliness and safety standards.
- Managed inventory levels, restocking supplies to meet operational demands.
- Implemented food safety practices during meal preparation to uphold quality standards.
- Utilized fryers and grills according to established protocols for optimal food quality.
- Provided customer service at cash register, handling transactions efficiently.
- Stocked kitchen supplies regularly, maintaining organized workspaces.
Seasonal Sales Associate
Rue 21
Tulare
11.2019 - 01.2020
- Provided excellent customer service to enhance shopping experience.
- Assisted in maintaining store appearance and organization.
- Stocked merchandise and ensured proper product placement.
- Engaged with customers to address inquiries and resolve issues.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Seasonal Sales Associate
Spirit Halloween Super Store
Visalia
08.2019 - 11.2019
- Assisted customers with selection of costumes and accessories.
- Managed cash register and processed customer transactions efficiently.
- Stocked shelves with merchandise and maintained store organization.
- Created visually appealing displays to enhance customer experience.
- Maintained cleanliness of the sales floor and fitting rooms regularly.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
Waitress
El Patio Restaurant
Lindsay
03.2016 - 09.2016
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness of tables and dining areas throughout service shifts.
- Collaborated with kitchen staff to ensure timely food delivery to customers.
- Handled cash and processed payments with attention to detail.
- Supported daily operations by restocking supplies as needed during shifts.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
Server
Lindsay Secret Gardens
Lindsay
05.2015 - 01.2016
- Delivered exceptional customer service in a vibrant garden atmosphere.
- Maintained cleanliness and organization of dining areas and utensils.
- Assisted with setup of dining spaces for various events and gatherings.
- Bussed tables to ensure efficient turnover and guest satisfaction.
Education
Bachelor of Science - Forensic Behavioral Sciences
California State University, Fresno
Fresno, CA05-2021
High School Diploma -
Lindsay High School
Lindsay, CA06-2017
Skills
- Security enforcement
- Incident reporting
- De-escalation techniques
- First response medical care
- Conflict resolution
- Communication strategies
- Customer service
- Time management
- Inventory management
- Defensive tactics
- Security protocols
- First aid and CPR
- Work detail oversight
Certification
- First Aid Certified
- CPR Certified
Timeline
Corrections Deputy
Tulare County Sheriff's Office
10.2023 - Current
Substitute Teacher
Tulare County Office Of Education
08.2022 - 09.2023
Line Cook
Raising Cane's Restaurants
07.2021 - 08.2022
Seasonal Sales Associate
Rue 21
11.2019 - 01.2020
Seasonal Sales Associate
Spirit Halloween Super Store
08.2019 - 11.2019
Waitress
El Patio Restaurant
03.2016 - 09.2016
Server
Lindsay Secret Gardens
05.2015 - 01.2016
Bachelor of Science - Forensic Behavioral Sciences
California State University, Fresno
High School Diploma -
Lindsay High School
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