Summary
Overview
Work History
Education
Skills
References
Capabilities And Skills
Timeline
Generic

Jocelyn Godoy

Montebello

Summary

Dynamic bilingual professional with a proven track record at PIH, specializing in patient registration and insurance verification. Recognized for exceptional verbal communication and task management skills, ensuring efficient operations and enhanced patient experiences. Adept at thriving in high-pressure environments while maintaining meticulous attention to detail.

Overview

18
18
years of professional experience

Work History

Patient Registration Rep 1

PIH
01.2022 - Current
  • Interview incoming patients prior to admission to gather demographics, insurance and emergency information
  • Ensure completion of paperwork, sigh-in and security procedures
  • Explain facility policies, preparing and distributing patient identification bands
  • Scheduling appointments both on phones and walk in .Submitting authorization, reviewing ,and searching prior auth . Verifying ins eligibility . Fax Plan of cares , progress notes , and discharges to Dr. offices .
  • Additional duties include collecting copayments, answering phones, assisting family members, and conducting research for prior medical records and account folders.Checking for co pays and co insurance and adding them patients account including a notes.

Permit coordinator

Brinderson / Allsafe
12.2017 - 01.2020
  • Provide support for operators and craft men
  • Pick up approved /issued permits daily
  • Log in and keep track of issued permits
  • Sort and organized coordinated permits according to numbers and high priority
  • Maintain and updated records and projects
  • Greet all clients and visitors ensuring that they received outstanding first impression of the company
  • Meticulously handle high volume permits during rush hours

Cashier Supervisor

Bristol Farm
Los Angeles
09.2012 - 05.2016
  • Received payments cash or credit
  • Established and identified prices of goods
  • Drawer balancing
  • Customer service excellence
  • Store Opening and Closing procedures
  • Cashier audits and reports
  • Retail front end operations
  • Stocking merchandising

Cashier

University of Southern California
09.2007 - 03.2010
  • Led a team of four employees
  • Answered customers questions
  • Provided information on procedures and policies to new hire
  • Train new hires on register, product processing, and excellent customer service
  • Promoted health and safety within the team

Education

High School Diploma -

Ford Park Adult School
Bell Gardens, CA

Skills

  • Proficient in English and Spanish
  • Strong Verbal Communication
  • Attentive Listening Ability
  • Independent Work Skills
  • Group Engagement Skills
  • Understanding of Insurance Programs
  • Proficient in Task Management

References

  • All Safe / Brinderson, Alicia Baca, 5623413545
  • Bristol Farms, Domingo Pineda, 3233514209
  • USC, Ingrid Perez, 6269563508
  • PIH, Cynthia Marquez, 5623241758
  • PIH, Elizabeth Campa, 5622613823

Capabilities And Skills

  • Bilingual in English and Spanish
  • Excellent communication and listening skills
  • Work well alone and with others

Timeline

Patient Registration Rep 1

PIH
01.2022 - Current

Permit coordinator

Brinderson / Allsafe
12.2017 - 01.2020

Cashier Supervisor

Bristol Farm
09.2012 - 05.2016

Cashier

University of Southern California
09.2007 - 03.2010

High School Diploma -

Ford Park Adult School

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Jocelyn Godoy