Jocelyn Garcia-Hurtado
Rancho Cucamonga
Summary
Dedicated Store Lead adept at optimizing store operations and fostering team collaboration. Skilled in problem-solving and time management, contributing to improved inventory accuracy and customer experience. Committed to maintaining high standards of service and safety.
Overview
2
2
years of professional experience
Work History
Store Lead
Whitings Foods
03.2022 - 05.2024
- Supervised daily operations to ensure efficient workflow and adherence to company standards.
- Facilitated training and mentorship for team members on product knowledge and customer service excellence.
- Optimized inventory management processes to improve stock accuracy and minimize waste.
- Coordinated staff scheduling to optimize coverage during peak business hours, enhancing customer satisfaction.
- Ensured compliance with health and safety regulations, maintaining a safe shopping environment for customers and employees.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Teacher’s Assistant
Pajaro Valley Unified School District
06.2024 - 08.2024
- Assisted lead teacher in developing and implementing lesson plans to enhance student engagement.
- Supported diverse student needs through individualized instruction and tailored learning materials.
- Facilitated classroom activities, promoting collaboration and positive behavior among students.
- Monitored student progress, documenting achievements and areas for improvement to inform instructional adjustments.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
Education
Bachelor of Science - Business Marketing
California State University, Fullerton
Fullerton, CA05-2030
High School Diploma -
Pajaro Valley High School
06-2025
Skills
- Store operations
- Staff training and development
- Scheduling and time management
- Customer service
- Problem-solving
- Multitasking and organization
- Friendly and positive
- Team leadership
- Verbal and written communication
- Customer experience management
- Store opening and closing
- Conflict resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Teacher’s Assistant
Pajaro Valley Unified School District
06.2024 - 08.2024
Store Lead
Whitings Foods
03.2022 - 05.2024
Bachelor of Science - Business Marketing
California State University, Fullerton
High School Diploma -
Pajaro Valley High School