Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Jocelyn Fragata
Edmonton,AB
Work Preference
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Results-driven Store Manager with over 9 years of experience in retail operations. Expert in cash management and team development, successfully implementing strategies that improve customer satisfaction and drive revenue growth.
Overview
9
9
years of professional experience
Work History
Store Manager
New York Fries
07.2017 - Current
- Led daily operations, ensuring high standards of customer service and product quality.
- Trained and mentored staff, fostering a collaborative team environment and improving retention rates.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Completed point of sale opening and closing procedures.
- Implemented promotional strategies, driving sales growth through targeted marketing initiatives.
- Managed inventory control, cash control, and store opening and closing procedures.
Sandwich Artist
Subway Restaurex
06.2020 - 04.2026
- Crafted customized sandwiches based on customer preferences and dietary needs.
- Ensured compliance with food safety regulations and cleanliness standards.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
Education
Medical Office Assistant
QCT College of Technology
Calgary Alberta11-2021
Bachelor of Science - Major in English
Nueva Vizcaya State University
Bambang, Nueva Vizcaya Philippines04-2001
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Cash management
Languages
English
Full Professional
Tagalog
Native or Bilingual
Timeline
Sandwich Artist
Subway Restaurex
06.2020 - 04.2026
Store Manager
New York Fries
07.2017 - Current
Medical Office Assistant
QCT College of Technology
Bachelor of Science - Major in English
Nueva Vizcaya State University