Jocelyn Elliott
Lethbridge
Summary
Responsible and ambitious university student with excellent time management and leadership skills, dedicated to providing excellent service with integrity. Proven ability to prioritize and balance academic, work, and extracurricular commitments effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Recreation Services
Lethbridge Polytechnic
09.2024 - Current
- Company Overview: AUPE
- Delivered exceptional customer service in a fast-paced gym environment, assisting members with inquiries and ensuring a positive experience
- Managed membership registrations, renewals, and account updates while maintaining accurate records
- Processed payments, handled transactions, and addressed any billing-related concerns in a timely and professional manner
- Ensured the cleanliness and organization of gym facilities, contributing to a safe and welcoming environment
- Collaborated with team members to resolve member concerns
Volunteer
Bringing Hearts Home Gala
02.2025 - 02.2025
- Managed raffle ticket and sales.
- Assisted Clients with seating arrangements.
- Managed coat check.
Staff
COCHRANE DAIRY QUEEN
04.2021 - 09.2024
- After School and summer employment
- Food and desert preparation
- Store front management
- drive-through duties
- Cleaning duties
Sales Associate
Cody and Sioux
06.2024 - 09.2024
- Helped customers find and select products
- Kept work area clean and organized
- Performed cleaning tasks, keeping store neat and organized
- Greeted customers warmly and offered assistance
- Pricing and merchandising of products
- Processed payments
- Packaged online orders
Jr. Server
THE RIMROCK RESORT HOTEL
07.2023 - 09.2023
- Summer Employment
- Primrose Jr Server
- Worked as Host, Expo, & Buffet staff
- Greeted and seated guest in a past paced environment
- Helped keep dining area customer-ready with expert table bussing and resetting
Maintenance Crew Member
DOG POUND GOLF COURSE
04.2022 - 08.2022
- Cleaning & maintenance of golf carts
- Landscape & gardening
- General maintenance of the golf course
Education
Bachelor of Science - Nursing
University of Lethbridge
04.2027
Grade 9-12 Diploma -
Cochrane high school
Skills
- Customer service skills
- Written Computer skills
- Problem-solving skills
- Time management skills
- Self-Directed
- Positive Attitude
- Teamwork and collaboration
- Attention to detail
- Flexible and adaptable
- Interpersonal skills
- Dependable and responsible
- Organizational skills
Certification
- Basic Life Support, 05/25
- SMART ProServe, 07/07/28
- WHIMIS Course, 07/07/26
Languages
English
Timeline
Volunteer
Bringing Hearts Home Gala
02.2025 - 02.2025
Recreation Services
Lethbridge Polytechnic
09.2024 - Current
Sales Associate
Cody and Sioux
06.2024 - 09.2024
Jr. Server
THE RIMROCK RESORT HOTEL
07.2023 - 09.2023
Maintenance Crew Member
DOG POUND GOLF COURSE
04.2022 - 08.2022
Staff
COCHRANE DAIRY QUEEN
04.2021 - 09.2024
Grade 9-12 Diploma -
Cochrane high school
Bachelor of Science - Nursing
University of Lethbridge
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