Jocelyn Cortez Vasquez
San Jose
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
Work History
Freight Associate
The Home Depot Inc
San Jose
11.2021 - Current
- Sorted and placed materials or items on racks, shelves, or in bins according to organizational standards.
- Assisted in loading and unloading merchandise from delivery trucks for quick processing and stocking.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained a safe work environment by adhering to all safety protocols and procedures.
- Loaded, unloaded, and moved cargo by hand and using forklifts, pallet jacks, and other equipment.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Cashier
Little Caesars
San Jose
06.2018 - 05.2020
- Organized promotional displays or arranged merchandise on counters or tables to promote sales.
- Resolved customer complaints professionally in accordance with company policy.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted and balanced cashier drawers.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
Education
Bachelor of Arts - BA Design Studies: Emphasis On Graphic Design
San Jose State University
San Jose, CA12-2024
High School Diploma -
Santa Teresa High School
San Jose, CA05-2018
Skills
- Customer service
- Stock management
- Truck loading and unloading
- Shipping and receiving
- Workplace cleanliness
- POS system operations
- Cash handling and management
- Conflict resolution
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Employee of the Month, The Home Depot — 2024
- Employee of the Month, The Home Depot — 2023
Timeline
Freight Associate
The Home Depot Inc
11.2021 - Current
Cashier
Little Caesars
06.2018 - 05.2020
Bachelor of Arts - BA Design Studies: Emphasis On Graphic Design
San Jose State University
High School Diploma -
Santa Teresa High School
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