Jocelyn Carrillo-Martinez
Santa Barbara
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Sales Associate
Panera
Santa Barbara
08.2019 - 10.2019
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed credit card transactions quickly and securely.
- Processed transactions using a point-of-sale system.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Organized take-out orders for customers who requested them.
- Prepared beverages such as coffee, tea, soda.
- Served meals to customers in a friendly and courteous manner.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Replenished condiments at customer tables as needed.
Dishwasher/Prepared Foods Team Member
Tino's Deli
Santa Barbara
02.2018 - 06.2018
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Sanitized surfaces after each use following standard sanitation practices.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Replenished soap dispensers with detergent when necessary.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Sliced cooked meats for sandwiches and salads as well as carved roasts at carving stations in the kitchen.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
Skills
- Customer service
- Team collaboration
- Food preparation
- Cash handling
- Point-of-sale operation
- Computer skills
- Multitasking Abilities
- Kitchen cleaning
- Efficient cleaning
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Sales Associate
Panera
08.2019 - 10.2019
Dishwasher/Prepared Foods Team Member
Tino's Deli
02.2018 - 06.2018
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