Nadia Nunez
Delano
Summary
Experienced with handling diverse administrative duties and front-office management. Utilizes strong organizational abilities to maintain orderly and efficient office environments.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Accelerated Urgent Care
Bakersfield, CA
10.2024 - Current
- Greeted patients and managed check-in process to enhance clinic flow.
- Scheduled appointments using electronic health record (EHR) system for efficient patient management.
- Verified patient insurance information, ensuring accurate billing and coverage details.
- Assisted healthcare providers by preparing necessary documentation prior to patient visits.
- Maintained organized medical records, supporting compliance and accessibility for staff.
Medical Receptionist
Vanguard Medical Corporation
Wasco, CA
09.2021 - 03.2022
- Responded to patient inquiries, providing clear information on services and procedures.
- Implemented office protocols that improved communication between patients and healthcare team.
- Trained new staff on operational procedures, fostering a collaborative work environment.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
Medical Office Administration
San Joaquin Valley College
Delano, CASkills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Medical records management
- Workflow optimization
- Documentation
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Accelerated Urgent Care
10.2024 - Current
Medical Receptionist
Vanguard Medical Corporation
09.2021 - 03.2022
Medical Office Administration
San Joaquin Valley College