Jocelyn Boardman
Fairfield
Summary
Experienced food service professional with a proven track record of success. Skilled at overcoming obstacles and tackling new challenges. Known for adaptability, creativity, and a goal-driven attitude. Committed to making valuable contributions and driving organizational success.
Overview
3
3
years of professional experience
Work History
Babysitter
Family Members
06.2022 - 08.2022
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated positively with children and guardians.
Cashier
Vacaville National Little League
04.2023 - 05.2023
- Responsible for taking customer orders and managing money for the league snack bar.
Host
Fenton's Creamery
07.2023 - 08.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Ice Cream Scooper
Fenton's Creamery
07.2023 - 12.2023
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Expeditor
Fenton's Creamery
11.2023 - 03.2024
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Trained new expeditors and food runners according to company policies and standards.
- Assisted preparation of food plates, overseeing quality, and appearance.
Server
Fenton's Creamery
03.2024 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, etc.
Education
High School Diploma -
Public Safety Academy
Fairfield, CA06-2023
Associate Degree in Nursing - Biomedical Sciences
Solano Community College
Fairfield, CA05-2026
Skills
- Quickly adapt to new environments
- Customer service
- Point of sale (POS) system operations
- Money and Time Management
- Multitasking and organization
- Positive and professional
- Collaborative team support
- Cash handling
- Guest satisfaction
Timeline
Server
Fenton's Creamery
03.2024 - Current
Expeditor
Fenton's Creamery
11.2023 - 03.2024
Host
Fenton's Creamery
07.2023 - 08.2023
Ice Cream Scooper
Fenton's Creamery
07.2023 - 12.2023
Cashier
Vacaville National Little League
04.2023 - 05.2023
Babysitter
Family Members
06.2022 - 08.2022
High School Diploma -
Public Safety Academy
Associate Degree in Nursing - Biomedical Sciences
Solano Community College
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