Jocelyn Arancibia
Toronto,ON
Summary
Energetic and Committed Hospitality Professional
Chilean, 32 years old, highly energetic, and passionate about hospitality. Experienced in remote lodges across New Zealand, excelling in cleanliness, organization, and guest satisfaction. A quick learner, adaptable, and always bringing a positive attitude. Strong teamwork skills, detail-oriented, and committed to delivering exceptional service.
"I don’t just work hard—I bring energy, enthusiasm, and a commitment to excellence in everything I do."
Overview
5
5
years of professional experience
Work History
Housekeeping Supervisor
Bussy Lizzy
Queenstown, New Zeland
07.2022 - 07.2024
- Managed housekeeping supply procurement and monthly inventories, ensuring efficiency and cost control.
- Assigned tasks strategically based on staff strengths, maximizing productivity.
- Provided feedback and recognition, boosting team performance and morale.
- Ensured spotless bathrooms and kitchens, maintaining top hygiene standards.
- Led motivational talks during peak seasons, enhancing teamwork and efficiency.
Assistant Housekeeping Supervisor
Hotel "The Tauranga on the Waterfront"
Tauranga, New Zeland
01.2022 - 07.2022
- Performed daily cleaning and housekeeping tasks for over 20 hotel rooms, ensuring high hygiene standards and guest satisfaction.
- Maintained cleanliness in public areas and common spaces, contributing to a welcoming and comfortable environment.
- Provided part-time support to cafeteria and kitchen staff during peak hours, assisting with operations and maintaining hygiene standards.
Assistant Housekeeping Supervisor
Coronet Cleaners
Quenstown, New Zeland, Otago
08.2021 - 12.2021
- Managed a team of 8 staff members responsible for cleaning Airbnb properties, ensuring high cleanliness standards and guest satisfaction.
- Supervised team members to ensure tasks were completed accurately and met industry standards.
- Recommended improvements to enhance cleaning efficiency, optimizing workflow and service quality.
Housekeeping Attendand
Maruia Hot Springs Thermal Resort
West Coast, South Island, New Zealand
12.2019 - 06.2021
- Performed daily room cleaning and housekeeping services, ensuring high standards of hygiene and guest comfort.
- Managed supplies and equipment, ensuring availability and proper maintenance for cleaning tasks.
- Assisted with dishwashing and occasionally supported the chef in plating dishes.
Skills
- Attention to detail
- Time management
- Organizational skills
- Teamwork
- Physical stamina
- Effective communication
Timeline
Housekeeping Supervisor
Bussy Lizzy
07.2022 - 07.2024
Assistant Housekeeping Supervisor
Hotel "The Tauranga on the Waterfront"
01.2022 - 07.2022
Assistant Housekeeping Supervisor
Coronet Cleaners
08.2021 - 12.2021
Housekeeping Attendand
Maruia Hot Springs Thermal Resort
12.2019 - 06.2021
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