JOCELENE MARCELA MANTES
Toronto,STATE_CA
Summary
Compassionate dental assistant skilled in dental impressions, radiography, and equipment sterilization. Committed to ensuring comfortable patient experiences while supporting high-quality care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Assistant
Love Your Smile Today
Toronto, ON
07.2025 - Current
- Sterilized instruments and maintained cleanliness of dental operatory areas.
- Assisted in patient preparation and dental procedures, ensuring a comfortable environment.
- Managed appointment scheduling and patient follow-up calls effectively.
- Supported dentist by providing necessary tools and materials during treatments.
- Educated patients on post-operative care and oral hygiene practices.
- Documented patient information accurately in electronic health records system.
- Collaborated with team members to ensure efficient office workflow.
- Handled insurance verification and processing for patient claims smoothly.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients on oral hygiene practices and post-treatment care.
Housekeeping Attendant
Sharron Village Care Homes (Kensington Village)
London, ON
12.2023 - 05.2026
- Maintained cleanliness and sanitation standards in resident living areas and common spaces.
- Assisted with laundry services, ensuring timely processing and organization of linens.
- Conducted regular inspections to identify maintenance needs and report issues promptly.
- Collaborated with team members to enhance workflow efficiency and service delivery.
- Implemented eco-friendly cleaning solutions to promote sustainability within the facility.
- Trained new staff on best practices for cleaning techniques and safety protocols.
- Fostered positive relationships with residents, enhancing their comfort and overall satisfaction.
- Developed a systematic approach to inventory management for cleaning supplies and equipment.
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Service Crew
Pita Pit
St. Thomas, ON
09.2023 - 10.2023
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Maintained cleanliness and organization of dining area, ensuring compliance with health standards.
- Assisted in training new team members on menu items and operational procedures.
- Collaborated with kitchen staff to ensure timely food preparation and order fulfillment.
- Managed cash register operations, accurately handling transactions and balancing daily sales reports.
- Monitored inventory levels, assisting in restocking supplies to meet customer demand.
- Fostered a positive team environment through effective communication and support during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
Service Crew and Cook
Cherries Special Palabok
Rodriguez, Rizal
06.2018 - 05.2022
- Prepared diverse menu items, ensuring adherence to quality and taste standards.
- Operated kitchen equipment and maintained a clean, organized workspace.
- Collaborated with team members to enhance service efficiency during peak hours.
- Trained new staff on cooking techniques and safety protocols.
- Oversaw inventory management, minimizing waste through careful stock rotation.
- Implemented process improvements that increased kitchen productivity and service speed.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Education
Dental Assistant
Fanshawe College of Applied Arts And Technology
London08-2025
Pre-Health Science -
Fanshawe College
St. Thomas 04-2024
Senior High School - STEM-Science,Technology, Engineering & Mathematics
Infant Jesus Learning Academy
Rodriguez, Rizal04-2022
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
Languages
English
Full Professional
tagalog
Full Professional
Certification
Basic Life Support(BLS) – Issued: 2024-08-02 | Expiry: 2025-08-02 (Ontario)
CPR/AED – Issued: 2024-07-19 | Expiry: 2027-07-19 (Ontario)
WHMIS – Completed: 2024-07-11
Timeline
Dental Assistant
Love Your Smile Today
07.2025 - Current
Housekeeping Attendant
Sharron Village Care Homes (Kensington Village)
12.2023 - 05.2026
Service Crew
Pita Pit
09.2023 - 10.2023
Service Crew and Cook
Cherries Special Palabok
06.2018 - 05.2022
Dental Assistant
Fanshawe College of Applied Arts And Technology
Pre-Health Science -
Fanshawe College
Senior High School - STEM-Science,Technology, Engineering & Mathematics
Infant Jesus Learning Academy