JOBY PORIYATHU MATHEW
Bradford,Canada
Summary
Applied in-depth understanding of restaurant protocols to deliver exceptional service and foster positive dining experiences.
Overview
14
14
years of professional experience
1
1
Certification
Work History
FOOD SERVER
Stakeout Lounge & Bar
Stouffville, ON
08.2022 - Current
- Oversaw multiple sections through effective multitasking strategies.
- Enforced service policies and procedures to ensure operational efficiency.
- Facilitated prompt delivery of food and beverage orders to tables.
- Inspected side stands and tables to ensure proper setup and functionality.
- Ensured adherence to hygiene standards in compliance with health policy.
FOOD SERVER
Novotel Vaughan
Vaughan, ON
04.2013 - Current
- Managed in-room dining services in alignment with hotel standards.
- Oversaw timely delivery and clearance of food and beverages to tables.
- Processed cash and credit transactions with accuracy and efficiency.
FOOD SERVER
Swiss Chalet Restaurant
Brampton, ON
08.2012 - 08.2014
- Delivered exceptional guest service, fostering a welcoming environment.
- Processed cash and credit transactions with accuracy and efficiency.
- Managed inventory levels to ensure service areas remained fully stocked with necessary supplies.
- Facilitated preparation of inventory schedule for linen, cutlery, and crockery management.
Education
Three Year Diploma - Hotel Management
Higher Secondary - undefined
Skills
Utilized advanced mixology techniques to create signature cocktails and mocktails for various events
Languages
English
Certification
Completed Smart Serve Training Program.
Food Handling Certificate
SUMMARY OF QUALIFICATION
- More than 8 years experience in hotel industry.
- Recognizes for exceptional problem solving and analysis abilities.
- Pleasant personality, hard working and dedicated to customer satisfaction.
- Outstanding verbal and written communication skills: fluent in English
- Computer skills: Windows Vista/XP, Micros, Check Inn Pos, internet and other business systems.
- Adaptability to new environment, open learning and team player.
Timeline
FOOD SERVER
Stakeout Lounge & Bar
08.2022 - Current
FOOD SERVER
Novotel Vaughan
04.2013 - Current
FOOD SERVER
Swiss Chalet Restaurant
08.2012 - 08.2014