Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jobin John

Peterborough,ON

Summary

An individual who has worked for 3 well-known organizations and has exposure to different fields. Highly skilled in Developing Business strategies for the business to grow and thrive in the competitive market. Skilled in Marketing, Finance, and Accounting. Always looking for opportunities and challenges that can grow my skills and make me a better asset to the company.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Technical Support Advisor

Concentrix
Peterborough, Ontario
05.2020 - Current
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Brokedown and evaluated user problems, using test scripts, personal expertise, and probing questions.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Resolved customer issues and gauged high customer satisfaction levels.
  • Run Diagnostics on devices and provide clear help after analyzing results.
  • Identify Software and Hardware issues and resolve issues
  • Learn Functioning and gain knowledge on newly launched devices by the client to support customer questions.

Marketing Specialist

Fleming Applied Agency
Peterborough, ON
01.2021 - 04.2021
  • Planned marketing initiatives and leveraged referral networks to promote business development
  • Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters
  • Developed advertisements with impactful messages to stimulate engagement and reach target audiences
  • Directed full-cycle marketing and advertising strategies including cost estimation, managing resource allocation, and community relations building
  • Monitored trends in social media, industry, and competitive landscape to create new material

Business Analyst

Maxval Technologies
Mumbai, Maharashtra
06.2017 - 06.2019
  • Making abstract reports by calculating the Lease term, Commencement Date, Expiration Date, renewal/non-renewal deadlines, and all other lease key dates.
  • Evaluate written notices/correspondence documents such as commencement notices, a notice of rent increases, estoppel certificate, assignment agreements.
  • Create, manage, and maintain Lease files, portfolios of Real Estate, equipment, and other contract sites throughout the U.S, U.K, and China.
  • Abstract and enter lease financial and non-financial clause into lease administration software system(s) (VISUAL LEASE).
  • Understand the amendments and modification agreement provided with the Lease.
  • Verify data in databases to ensure that the files are up-to-date and accurate.
  • Maintain insurance for both Landlord and tenants as required by the agreements.

Education

Post-Degree Certificate - Global Business Management

Fleming College
Peterborough, ON
04.2021

Bachelor of Management Studies - Business

Pillai's College of Arts, Commerece And Science
Mumbai
04.2017

Skills

  • Complex Problem Solving
  • Team Building
  • Decision Making
  • Microsoft Office Suite
  • Leadership and Change Management
  • Administration and Operations
  • Database Building
  • Customer Monitoring
  • Competitive Market Analysis
  • Customer Service

Certification

  • Foundations of Data Analytics completion certificate: Google Certified
  • Tally ERP 9.0 Certified
  • Maharashtra State Certificate in Information Technology (MS-CIT)

Timeline

Marketing Specialist

Fleming Applied Agency
01.2021 - 04.2021

Technical Support Advisor

Concentrix
05.2020 - Current

Business Analyst

Maxval Technologies
06.2017 - 06.2019

Post-Degree Certificate - Global Business Management

Fleming College

Bachelor of Management Studies - Business

Pillai's College of Arts, Commerece And Science

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