Goal-oriented brings comprehensive experience maintaining customer satisfaction and contributing to company success. Commended for delivering excellent customer service.
Detail-oriented and able to learn new concepts quickly.
Overview
5
5
years of professional experience
Work History
Automotive Service Technician Apprentice
4KM AUTO SERVICES
Mississauga, Ontario
05.2024 - Current
Inspected vehicle engines to identify any potential problems or safety concerns.
Communicated effectively with customers about their vehicle's needs and status updates.
Performed oil changes, tire rotations, and brake repairs on vehicles.
Ensured that all work was performed in accordance with established safety standards.
Performed routine maintenance services such as fluid flushes and tune-ups.
Inspected vehicles for damage and recorded findings to facilitate repairs.
Reviewed work orders and discussed with supervisors.
Repaired, replaced and adjusted brakes.
Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
Maintained accurate records of all service activities performed.
Assisted in diagnosing complex engine problems utilizing computerized scans.
Operated a variety of hand tools and power tools safely and effectively.
EVS
Humber Meadows
Toronto, ON, ON
03.2021 - 05.2024
Performed regular inspections of areas serviced by EVS personnel to ensure quality standards are met.
Conducted weekly meetings with EVS staff to discuss departmental goals, objectives, policies, procedures and changes as needed.
Responded promptly to emergency situations requiring immediate attention.
Inventory Associate
Banana Republic
Toronto, ON
10.2022 - 03.2023
Verified shipping labels as orders came in.
Entered shipment details into database.
Tracked inventory and conducted cycle counts to maintain accurate records.
Fast Food Cashier & Kitchen
NEW YORK FRIES
Toronto, ON
10.2020 - 02.2023
Kept customer and food preparation areas clean and well-organized.
Cleaned food preparation areas, cooking surfaces and utensils.
Recorded customer orders and communicated clearly to confirm each order.
Floor Staff Member
ZARA
Toronto, ON
05.2022 - 08.2022
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Built and maintained relationships with peers and upper management to drive team success.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Fast Food Cashier & Kitchen
BURGER KING
Toronto, ON
11.2019 - 11.2021
Restocked workstation with supplies and communicated out-of-stock items to management.
Accurately made change for cash transactions.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.