Summary
Overview
Work History
Education
Skills
Certification
Position Applied For
Personal Information
Languages
Timeline
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JOBERT L. DORIA

Toronto

Summary

  • To seek job that will suit to may acquired knowledge and use my abilities in my profession. To gain employment with a company where my leadership experience and knowledge can be use effectively. To be part of a well-firmed company that provides career in both personal and profession aspect.
  • Summary of Qualifications:
  • Follows instructions well, learns fast and pick up in no time. Hard working. Has positive attitude towards work. Very cooperative, can work effective either individually or in group. Self-motivated, has initiative and good relationship with all work associate and customer relations.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Server

THE HOWEY BAY MOTEL
10.2023 - Current
  • Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
  • Managed dining area to maintain cleanliness and organization, enhancing overall guest experience.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery, improving service efficiency.
  • Trained new servers on menu items and service protocols, fostering team development and consistency.
  • Implemented upselling techniques that increased average check totals through enhanced guest engagement.
  • Resolved customer complaints swiftly, reinforcing positive relationships and promoting brand loyalty.

Owner/Operator

Prince Kicks
01.2023 - Current
  • Buy and Re-sell Local and Imported Goods on Different Social Media Platforms

Service Crew

McDonald's
09.2016 - 09.2018
  • Company Overview: Abu Dhabi, UAE
  • Works in the kitchen preparing foods.
  • Works in the front counter helping customers through the ordering process.
  • Running the drive-thru.
  • Cooking Burgers and other men items.
  • Cleaning the restaurant.
  • Completing other assigned tasks.
  • Abu Dhabi, UAE

Quality Control

Camel Philippines
02.2016 - 09.2016
  • Checking the quality of the appliances before Dispatch.
  • Performed regular quality control checks to verify accurate entry of data.
  • Analyzed quality control data to verify conformance with production standards.
  • Implemented quality control measures, ensuring high standards for all completed work.
  • Streamlined quality control processes for increased efficiency and reduced waste.

Merchandiser

Unilever Account Under Prestige Promotions Inc.
08.2012 - 01.2014
  • Developed and implemented effective merchandising strategies to enhance product visibility and sales.
  • Analyzed market trends and consumer behavior to optimize product placement and inventory management.
  • Conducted regular audits of merchandise displays, maintaining compliance with company standards and best practices.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Increased customer engagement by providing knowledgeable product recommendations.

Service Crew

Chowking Foods Corporation
02.2011 - 07.2012
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Kept customers and crew areas organized.
  • Contributed to the achievement of sales targets through upselling food items when applicable.
  • Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
  • Provided exceptional customer service, resulting in increased repeat business and positive reviews.
  • Took orders, prepared meals, and collected payments.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Observed customer purchases in line and differentiated between standard portions.

Education

Elementary -

Sint Francis School
04-2012

High School -

Makati High School
04-2007

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Safe food handling
  • Service prioritization
  • Food safety practices

Certification

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Position Applied For

Server

Personal Information

  • Age: 36
  • Height: 5'7"
  • Weight: 154lbs
  • Spouse's Name: Dixie Doria
  • Place of Birth: Makati City, Philippines
  • Date of Birth: 03/13/89
  • Nationality: Filipino
  • Marital Status: Married

Languages

English
Professional Working

Timeline

Server

THE HOWEY BAY MOTEL
10.2023 - Current

Owner/Operator

Prince Kicks
01.2023 - Current

Service Crew

McDonald's
09.2016 - 09.2018

Quality Control

Camel Philippines
02.2016 - 09.2016

Merchandiser

Unilever Account Under Prestige Promotions Inc.
08.2012 - 01.2014

Service Crew

Chowking Foods Corporation
02.2011 - 07.2012

Elementary -

Sint Francis School

High School -

Makati High School

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JOBERT L. DORIA