Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
JOBEN SINGH SANDHU

JOBEN SINGH SANDHU

Lethbridge,Canada

Summary

Accomplished professional with a robust in transportation and security, along with Garda World. Excelled in enhancing customer satisfaction and safety, leveraging skills in traffic laws compliance and customer focus. Improving service delivery and maintaining rigorous data privacy standards. Organized and detail-oriented with cash handling and customer service experience. Expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills.

Overview

5
5
years of professional experience

Work History

Transist Bus Operator

Southland
Lethbridge, Alberta
07.2024 - Current
  • Provided assistance to elderly or disabled passengers with their transportation needs.
  • Collaborated with team members to stay current on inventory levels and resolve item issues.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Maintained confidentiality of all customer records and information according to company policies.

Cab Operator

94 Cabs
Lethbridge, Alberta
12.2022 - 03.2024
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Handled emergency situations calmly and followed protocol for passenger safety.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Adhered strictly to all security procedures related to handling money.

General Contractor

Resilient Homes
Lethbridge, Alberta
09.2021 - 09.2022
  • Implemented onsite safety protocols and procedures and properly team members on prevention measures.
  • Coordinated phases of construction projects from inception to completion.
  • Resolved conflicts between contractors and subcontractors regarding scheduling issues or budget overruns.
  • Incorporated client feedback to help construction crew and subcontractors execute change orders.
  • Maintained accurate records of all transactions for compliance purposes.
  • Adhered to financial services security and audit procedures.

Security Personnel

Garda World
Edmonton, Alberta
08.2019 - 05.2021
  • Reviewed clearance requests and investigated individuals' backgrounds as needed.
  • Participated in meetings with executive staff members regarding updates on changes in legislation that impact the organization's personnel security program.
  • Monitored trends in the industry related to emerging threats that could affect the safety of company assets or personnel.
  • Ensured compliance with government regulations related to personnel security.
  • Conducted customer service activities in order to facilitate money transfer transactions.
  • Assisted customers in completing forms related to money transfers.

Education

High School Diploma -

W P Wagner Sceince & Tech
Edmonton, AB
04-2004

Skills

  • Traffic laws compliance
  • Defensive driving
  • Customer focus
  • Professional appearance
  • Employee onboarding
  • Surveillance systems management
  • Data privacy compliance
  • Transaction processing accuracy
  • Cash handling and management
  • Fraud detection proficiency

Timeline

Transist Bus Operator

Southland
07.2024 - Current

Cab Operator

94 Cabs
12.2022 - 03.2024

General Contractor

Resilient Homes
09.2021 - 09.2022

Security Personnel

Garda World
08.2019 - 05.2021

High School Diploma -

W P Wagner Sceince & Tech

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JOBEN SINGH SANDHU