Summary
Overview
Work History
Education
Skills
Websites
Certification
Technical Tools Platforms
Timeline
Generic

Jobel George

Toronto,ON

Summary

Detail-oriented and proactive Project Coordinator with a Master's in Project Management from Northeastern University and hands-on experience supporting construction, facility, and land development projects. Proven ability to manage documentation, coordinate cross-functional teams, and support all phases of project lifecycles from planning to execution. Strong background in client-facing roles and operations, with experience in the education, and real estate development sectors.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Representative

LCBO
11.2023 - Current
  • Delivered high-quality customer service in a fast-paced environment, managing POS operations and transactions with accuracy.
  • Collaborated with internal teams to support inventory compliance and operational efficiency.
  • Handled customer inquiries and concerns with professionalism, contributing to improved satisfaction metrics.
  • Supported the store's operational efficiency and customer engagement strategies, contributing to increased customer satisfaction and sales.

Project Coordinator - Land & Building Development

Sky High Associates
01.2019 - 08.2023
  • Company Overview: Family-Owned Business
  • Coordinated and supported end-to-end land development projects including new construction, site preparation, and regulatory compliance.
  • Assisted in developing project schedules, monitoring critical milestones, and managing vendor documentation for residential and commercial developments.
  • Communicated project updates with stakeholders, including contractors, architects, and local authorities, to ensure safety and compliance with building codes.
  • Maintained detailed records of inspections, permits, contracts, and drawing updates to streamline handover processes and support audits.

Project Coordinator / Team Lead

Great Learning
05.2022 - 02.2023
  • Supported program and resource management by generating data-driven performance reports and forecasts.
  • Collaborated with cross-functional teams to align project goals, track KPIs, and streamline communication.
  • Maintained timesheets and tracked project progress, using Excel and CRM tools to reconcile variances.
  • Conducted weekly progress reviews with stakeholders, updating plans and priorities accordingly.
  • Tracked project timelines, maintained issue logs, and provided weekly updates to stakeholders.
  • Used Excel and CRM data to generate forecast reports, performance insights, and marketing impact.
  • Developed client-facing dashboards and reports to ensure transparency and accountability across projects.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

Senior Project Coordinator (Business Development)

Tekie
10.2021 - 05.2022
  • Managed end-to-end business reporting, including forecast vs. actuals, billing accuracy, and margin health.
  • Conducted routine integrity checks across systems to ensure data consistency and timely stakeholder updates.
  • Generated weekly reports for internal stakeholders, highlighting performance variances and campaign efficiency.
  • Developed and executed strategic sales initiatives that resulted in a 35% increase in revenue and expanded market reach.
  • Contributed to Agile sprint planning and backlog prioritization, enhancing team responsiveness and delivery pace.

Business Development Executive

Planetspark
01.2021 - 10.2021
  • Delivered 35% revenue growth through new customer acquisition and upselling strategies for existing accounts.
  • Supported day-to-day project coordination tasks, including document management, reporting, and communication.
  • Conducted in-depth research on customer preferences and emerging market trends, leading to the launch of new services that increased engagement.
  • Worked cross-functionally to resolve campaign delays, supported leadership presentations, and built business case justifications.
  • Built and maintained strong relationships with potential and existing clients, enhancing the company's reputation in the industry.

Education

MS - Project management

Northeastern University
Toronto, ON
03-2025

Bachelor's - Computer Engineering

Vellore Institute of Technology
Vellore, India
01.2021

High School -

Devamatha CMI Public School
Kerala, India
01.2017

Skills

  • Project Coordination
  • Product Lifecycle Support
  • Microsoft Office Suite (Excel, PowerPoint, Outlook)
  • Sprint Planning & Retrospectives
  • Agile/Scrum Practices (Daily Stand-ups, Backlog Support)
  • Marketing Campaign Support
  • Conflict Resolution & Escalation Handling
  • Stakeholder Engagement & Communication
  • Budget Monitoring & Financial Tracking
  • Agile & Waterfall Methodologies
  • CRM & Digital Documentation
  • Project Scheduling
  • Documentation & Meeting Facilitation
  • Lead Generation & Prospecting
  • Client Relationship Management
  • B2B & B2C Sales Strategies
  • Negotiation & Closing Deals

Certification

  • Project Management Foundations: Requirements
  • Project Management: Preventing Scope Creep
  • Agile Software Development: Kanban for Developers
  • Microsoft Project 2021 and Project Online Desktop Essential Training

Technical Tools Platforms

JIRA, Confluence, Trello, Microsoft Project, Salesforce, HubSpot, Excel, Power BI (basic), Budget Tracker Sheets, Microsoft Teams, Slack, Outlook

Timeline

Customer Service Representative

LCBO
11.2023 - Current

Project Coordinator / Team Lead

Great Learning
05.2022 - 02.2023

Senior Project Coordinator (Business Development)

Tekie
10.2021 - 05.2022

Business Development Executive

Planetspark
01.2021 - 10.2021

Project Coordinator - Land & Building Development

Sky High Associates
01.2019 - 08.2023

MS - Project management

Northeastern University

Bachelor's - Computer Engineering

Vellore Institute of Technology

High School -

Devamatha CMI Public School

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