Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JOBBY JOHN VARGHESE

SCARBOROUGH,CANADA

Summary

Dynamic professional with a proven track record at the Toronto Transit Commission, excelling in safety compliance and operational efficiency. Leveraged data analysis to enhance service delivery and customer satisfaction, while executing thorough safety inspections. Adept at fostering team collaboration and implementing process improvements that drive results.

Overview

7
7
years of professional experience

Work History

Transit Operator

Toronto Transit Commission
07.2022 - Current
  • Prepared daily paperwork such as waybills, maintenance reports, and incident reports.
  • Communicating with customers on inquiries regarding routes, schedules, and transfers.
  • Working frequently with transit control regarding routes, detours and traffic conditions
  • Coordinating with operations staff on service changes for a smooth and improved day-to-day service for customers.
  • Executed thorough pre-trip inspections, identifying mechanical issues, which led to improved safety and reduced service interruptions.

Financial Service Representative

Canadian Imperial Bank of Commerce (CIBC)
Toronto
09.2020 - 02.2022
  • Maintained accurate records of client interactions and transactions, ensuring compliance with regulatory standards while enhancing service quality.
  • Analysed financial data to identify trends and opportunities, providing actionable insights that led to optimised investment strategies and enhanced portfolio performance.
  • Facilitated discussions between teams and departments on various matters such as new proposals, existing challenges and improved customer service.
  • Enhanced client satisfaction in delivering customised solutions by planning and analysing their financial situation

Financial Representative

Easy Financial
Toronto
02.2020 - 08.2020
  • Analysed financial data to identify trends and opportunities, providing actionable insights that led to optimised investment strategies and enhanced portfolio performance.
  • Actively prospecting new clients through a combination of marketing and outbound sales call activity
  • Streamlined financial processes, resulting in substantial cost savings and improved operational efficiency for Easy Financial.
  • Identified ways to increase operational efficiency through process improvements.

Junior Accountant

Metro Tax Solutions
Toronto
01.2019 - 02.2020
  • Created monthly spending reports to present data and guide investment strategies
  • Scrutinised financial statements, performed cost-revenue analyses, and generated crucial finance reports including P&L, gross margin, and profitability assessments.
  • Meticulously reconciled accounts, ensuring precision in financial records and compliance with accounting standards and regulatory requirements.

Education

Post Graduation - Financial Planning and Wealth Management

Lambton College
Toronto
08.2018

Bachelor Degree of Commerce - Financial Systems

Bharathiar University
India
05.2016

Skills

  • Safety compliance
  • Team collaboration
  • Incident response
  • Operational efficiency
  • Route planning
  • Data analysis
  • Budgeting techniques
  • Safety inspections
  • Compliance management
  • Process improvement
  • Customer relationship management
  • Attention to detail
  • Critical thinking
  • Advanced Excel
  • Adobe Illustrator – Intermediate
  • ArcGIS - Essential Training on Linkedin

Languages

English, Tamil, Malayalam.

Timeline

Transit Operator

Toronto Transit Commission
07.2022 - Current

Financial Service Representative

Canadian Imperial Bank of Commerce (CIBC)
09.2020 - 02.2022

Financial Representative

Easy Financial
02.2020 - 08.2020

Junior Accountant

Metro Tax Solutions
01.2019 - 02.2020

Post Graduation - Financial Planning and Wealth Management

Lambton College

Bachelor Degree of Commerce - Financial Systems

Bharathiar University

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