Summary
Overview
Work History
Education
Skills
Personal Qualifications
Careerfocus
Availability
Languages
Timeline
Generic

JOBANPREET SINGH

Mississauga,ON

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Fraud Specialist

TD Canada Trust
06.2022 - Current
  • Improved customer trust by promptly addressing and resolving reported instances of fraud.
  • Conducted thorough investigations into suspected fraudulent activities, resulting in timely resolution of cases.
  • Reduced instances of fraud by implementing comprehensive detection and prevention strategies.
  • Strengthened communication channels between departments, ensuring a coordinated approach towards combating fraud within the organization.

Credit Card Specialist

BMO Bank of Montreal
01.2021 - 03.2022
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
  • Improved customer satisfaction by efficiently addressing and resolving credit card disputes and inquiries.
  • Built strong relationships with customers to increase retention and loyalty.

Concierge

Pillar Security
02.2018 - 04.2019
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.

Education

GED -

Centennial College of Applied Arts And Technology
Scarborough, ON

Skills

  • Fraud prevention
  • Regulatory knowledge
  • Verbal and written communication
  • Telephone and email etiquette
  • Effective Communication
  • Call Management
  • Loss Prevention
  • Report Writing
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Multitasking
  • Attention to Detail
  • Organizational Skills

Personal Qualifications

Competed my high school from India. Currently Studying Nutrition and Food service management course in Centennial collage. Valid security guard license, Emergency First Aid and CPR C + AED certificate holder. Got proper in-class training from safety first security.

Careerfocus

Seeking a challenging job working within a dynamic organization which gives me responsibilities and challenges along with the opportunities to acquire new skills and competencies for professional development and career progression.

Availability

Full time

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Fraud Specialist

TD Canada Trust
06.2022 - Current

Credit Card Specialist

BMO Bank of Montreal
01.2021 - 03.2022

Concierge

Pillar Security
02.2018 - 04.2019

GED -

Centennial College of Applied Arts And Technology

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JOBANPREET SINGH