JOBANPREET SINGH
Brampton,ON
Summary
A person with strong analytical and interpersonal skills. A career where I can utilize my expertise, skills and abilities in a result-oriented environment that offers scope for personal development. Team-oriented Customer Service Representative accumulated fast paced to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Managing Cash Counter
- Receiving and placing customer service calls
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
- Resolving customer complaints, managing database records, drafting status reports on customer service issues
- Data entry and research as required to troubleshoot customer problems
Warehouse Associate
JVL Logistics
- Wrapped pallets in shrink wrap prior to loading
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
CASHIER AND FULL SERVE ATTENDENT
Circle K
06.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Customer Service Representative
D Mart
02.2020 - 08.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cashier Manager
Addhar Grocery Store
09.2020 - 02.2021
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
Education
Post Secondary Diploma -
Seneca College present, Green Grove Public school khanna
Skills
- Excellent Team work with people of diverse cultures
- Advance Verbal and Written Communication
- Customer and Call Response
- Proficient in Microsoft Office
- Time Management and Problem Solving
- Multitasking
- Willingness to learn and adaptable to chang
- Responsible, capable and hardworking
Certification
CPR
SECURITY
FOOD HANDLER
SMART SERVE
Timeline
CASHIER AND FULL SERVE ATTENDENT
Circle K
06.2022 - Current
Cashier Manager
Addhar Grocery Store
09.2020 - 02.2021
Customer Service Representative
D Mart
02.2020 - 08.2021
Managing Cash Counter
Warehouse Associate
JVL Logistics
Post Secondary Diploma -
Seneca College present, Green Grove Public school khanna
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