Jobanpreet Kaur Mudhli
Abbotsford,BC
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
3
3
Languages
1
1
Certification
5
5
years of professional experience
Work History
Front Desk Receptionist
Sandman Hotel & Suites
Abbotsford, BC
09.2025 - Current
- Greeted guests warmly upon arrival and offered assistance with check-in.
- Managed phone calls and directed inquiries to appropriate departments promptly.
- Processed reservations and cancellations using hotel management software effectively.
- Maintained a neat and organized front desk area for optimal guest experience.
Front Desk Receptionist
Canad Inns
Brandon, Manitoba
09.2021 - 08.2025
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided information about hotel amenities and local attractions to visitors.
- Assisted in maintaining security protocols by monitoring guest access and activities.
Education
Certificate - Dental Reception
Langara College
Vancouver 05.2026 - 07.2026
Skills
- Customer service
- Office administration
- Appointment scheduling
- Guest relations
Languages
Punjabi
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Certification
- First AID
Timeline
Certificate - Dental Reception
Langara College
05.2026 - 07.2026
Front Desk Receptionist
Sandman Hotel & Suites
09.2025 - Current
Front Desk Receptionist
Canad Inns
09.2021 - 08.2025