JOBANPREET KAUR
Alorica
Pickering,ON
2
Languages
6
years of professional experience
Professional Summary
Customer-focused professional with experience in customer service, financial collections, reception, and warehouse operations. Strong communication, problem-solving, and multitasking skills with a commitment to delivering excellent customer service. Adaptable, reliable, and quick to learn new systems in both independent and team-oriented environments.
Work History
Collections Agent
6 Months- Managed collection processes, ensuring compliance with company policies and regulatory requirements.
- Resolved customer inquiries, enhancing overall satisfaction and maintaining positive relationships.
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions
- Maintained high volume of calls and met demands of busy and productive group.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
Warehouse Kitchen Staff
3 Years 3 Months- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Sanitized kitchen appliances and equipment using company-approved cleaning supplies.
- Followed food safety practices and sanitation guidelines.
- Accurately pick, pack, and prepare orders for shipment.
- Label and organize inventory in designated storage areas.
- Perform regular cycle counts and assist with physical inventory audits.
Receptionist / Adminstrative Assistant
2 Years- Managed front desk operations: welcomed visitors, handled inquiries, and scheduled appointments.
- Handled office paperwork and study materials.
- Answered and redirected phone calls professionally.
- Maintained visitor logs and updated records accurately.
Education
Diploma Computer Support - Computer Support
- Senior Secondary (Commerce)
Skills
Technical Support
Troubleshooting
Teamwork
Basic Recordkeeping
Leadership
Quick learning & adaptation
Effective Communication and negotiation
Food Safety Measures
Cleaning & Sanitation
Languages
English
French (Beginner)
Timeline
Collections Agent
Alorica
01.2026 - CurrentRead More
Warehouse Kitchen Staff
Lufa Farms
10.2022 - 01.2026Read More
Receptionist / Adminstrative Assistant
IQ Riser
01.2021 - 01.2023Read More
Gobind Server Sen Sec School
from Senior Secondary (Commerce)
Read More
Verdun Adult Career Centre
Diploma Computer Support from Computer Support
Read More