Jobanpreet Kaur
Calgary,AB
Summary
Organized Office Administrator with background in managing business operations and streamlining processes. Strengths include multitasking, problem-solving, and maintaining efficiency in fast-paced environments. Previous roles demonstrate strong leadership skills, the ability to improve workflows, and a commitment to promoting team cooperation.
Overview
5
5
years of professional experience
Work History
Office Administrator
Global Hire Immigration & Placement Services
Calgary, Alberta
07.2022 - 02.2025
- Coordinated and managed daily administrative operations of the office.
- Interacted professionally with customers, responded to phone and email inquiries, and directed callers to the appropriate department.
- Prepared presentations using Microsoft Office applications such as Word, Excel, and PowerPoint.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Processed visa and immigration services with accurate and complete applications.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Ensured operational integrity through strict confidentiality measures.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Supervisor
Tim Hortons
Lloydminster, Alberta
03.2020 - 06.2022
- Directed and supervised team of 15 employees in daily operations.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use forreference.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Education
Diploma Of Business - General Business Studies
Queensland International Business Academy
Gold Coast Australia10-2015
Skills
- Team leadership
- Problem solving
- Time management
- Microsoft Office
- Document management
- Friendly, positive attitude
- Effective communication
- Multitasking Abilities
- Calm under pressure
- Strategic planning
Languages
English
Full Professional
Punjabi
Native/ Bilingual
References
References available upon request.
Timeline
Office Administrator
Global Hire Immigration & Placement Services
07.2022 - 02.2025
Supervisor
Tim Hortons
03.2020 - 06.2022
Diploma Of Business - General Business Studies
Queensland International Business Academy
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