Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Salon Experience
Casa company
03.2024 - 10.2024
Company Overview: Online booking app
Client Consultation
: Understanding clients' needs and preferences before providing services
Customer Interaction
: Providing excellent customer service, addressing client concerns, and ensuring a positive experience
Cleaning and Sanitizing
: Maintaining a clean and hygienic environment by sanitizing tools, stations, and equipment
Appointment Scheduling
: Managing appointments, ensuring smooth transitions between clients, and maintaining a timely schedule
Administrative Tasks
: Handling reception duties, managing payments, and maintaining client records
Online booking app
Receptionist
Tandoori Masala Etobicoke
12.2023 - 04.2024
Increased sales by 20% by upselling menu items and suggesting add-on options to customers
Assisted customers daily, greeting them, answering customers questions and provide them information on procedures or special promotions
Resolve customers complaints
Receive payment by cash, credit cards, vouchers, or automatic debits
Issue receipts, refunds, or change due to customers
Maintain clean and orderly checkout areas and complete other general cleaning and duties such as mopping floors and empty trash cans