Summary
Overview
Work History
Education
Skills
Languages
Availability
Timeline
Generic

Jobanpreet Kaur

Brampton,ON

Summary

Dynamic professional with a proven track record in customer engagement and relationship building, honed at Paratha Point Restaurant and Tim Hortans. Excelled in complaint handling and customer relationship management, significantly enhancing client satisfaction. Skilled in public speaking and troubleshooting, adept at transforming challenges into solutions and fostering substantial customer loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service

Paratha Point Restaurant
Mississauga, ON
01.2024 - 08.2024
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Described product and service details to customers to provide information on benefits and drawbacks.
  • Developed working relationships with internal and external customers while assisting with account management duties.

Packing Handler

Canadian Tire
Mississauga, ON
09.2023 - 12.2023
  • Collaborated with team members to ensure timely completion of all orders.
  • Managed time effectively to prioritize tasks appropriately and meet tight deadlines consistently.
  • Increased order processing speed by maintaining an organized and clean work area.
  • Reduced product damage rates through careful handling and proper packaging materials usage.
  • Actively participated in continuous improvement initiatives aimed at enhancing overall operational efficiency.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.

Education

2 Year Diploma - Business

Fleming College Toronto,ON
Toronto, ON

Skills

  • Complaint Handling
  • Customer Engagement
  • Relationship Building
  • Call center experience
  • Customer Relationship Management
  • Public Speaking
  • Troubleshooting

Languages

English
Native or Bilingual

Availability

Monday- Full day

Tuesday- 8am To 2pm

Wednesday- Full day

Thursday- 8am To 2pm

Friday- Full day

Saturday- Full day

Sunday- Full day

Timeline

Customer Service

Paratha Point Restaurant
01.2024 - 08.2024

Packing Handler

Canadian Tire
09.2023 - 12.2023

2 Year Diploma - Business

Fleming College Toronto,ON
Jobanpreet Kaur