JOBANPREET KAUR
Medical Offfice Assistant
Abbotsford,BC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
MEDICAL OFFICE ASSSITANT
Aldergrove Physiotherapy and Rehab Centre
01.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for practioner's examinations.
- Used Jane to schedule appointments for Practioner's visits and procedures.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Assisted Practioner's in providing high-quality care, completing insurance forms and handling referrals promptly.
MEDICAL OFFICE ASSSITANT
Hillcrest Physiotherapy
01.2023 - 01.2024
- Facilitated smooth operation of medical office by assisting with billing and insurance verification.
- Fostered welcoming environment, greeting patients and addressing inquiries with professionalism.
- Increased office productivity by organizing medical records, leading to easier access and retrieval.
- Supported patient follow-up care by scheduling appointments and facilitating referral processes.
- Prepared and processed patient referrals and transfer requests.
- Obtained payments from patients and scanned identification and insurance cards.
MEDICAL OFFICE ASSSITANT
Apex Physiotherapy and rehab Centre
01.2019 - 01.2022
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Provided prompt, polite and professional in-person and telephone customer service.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Streamlined inventory management for medical supplies to ensure availability and reduce waste.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Assisted with medical coding and billing tasks.
- Processed medical insurance claims and payments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
Health Care Assistant Certification - Health Care Assistant
Western Community College
Abbotsford, BC11.2024
First Aid & CPR/AED level C certificate -
Abbotsford B.C.
ProSafe 06.2024
Food safety Certificate -
Abbotsford B.C.
ProSafe06.2024
Medication Management certificate -
Abbotsford B.C.
06.2024
Hand-Hygiene and PPE certificate -
Abbotsford B.C.
06.2024
Violence Prevention certificate -
Abbotsford B.C.
01.2024
Waste management certificate -
Abbotsford B.C.
01.2024
Diploma in Computer information systems -
University in Fraser Valley
Abbotsford, BC01.2022
Skills
- Interpersonal Communication
- Customer Service
- Patient Scheduling
- Medical Billing
- Organizational Skills
- Hospitality and accommodation
- Clinical Documentation
- Appointment management
- CPR Certified
References
- Balpreet Kaur, Manager@apexphysiotherapy.ca
- Akashdeep Nagra, Akashdeep12@gmail.com
Languages
English
Full Professional
French
Limited Working
Interests
I’m interested in a wide range of topics! I enjoy learning about new developments in science and technology, exploring different cultures and histories, and diving into literature and art I also love helping people with their questions and discussing ideas—whether it’s brainstorming a creative project, solving a tricky problem, or just chatting about your favorite hobbies
Timeline
MEDICAL OFFICE ASSSITANT
Aldergrove Physiotherapy and Rehab Centre
01.2024 - Current
MEDICAL OFFICE ASSSITANT
Hillcrest Physiotherapy
01.2023 - 01.2024
MEDICAL OFFICE ASSSITANT
Apex Physiotherapy and rehab Centre
01.2019 - 01.2022
Health Care Assistant Certification - Health Care Assistant
Western Community College
First Aid & CPR/AED level C certificate -
Abbotsford B.C.
Food safety Certificate -
Abbotsford B.C.
Medication Management certificate -
Abbotsford B.C.
Hand-Hygiene and PPE certificate -
Abbotsford B.C.
Violence Prevention certificate -
Abbotsford B.C.
Waste management certificate -
Abbotsford B.C.
Diploma in Computer information systems -
University in Fraser Valley
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