Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jobanjeet Kaur

Summary

Versatile and hardworking professional with a strong background in healthcare, logistics, and customer service. Seeking a role that offers opportunities to grow, contribute meaningfully, and apply my diverse skill set in a supportive team environment. Motivated and detail-oriented professional with strong communication skills. Eager to contribute to a dynamic team by providing exceptional service, resolving issues efficiently, and enhancing customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Worker

Holland Christian Home
03.2023 - 11.2024
  • Provided care to elderly patients with dementia, Alzheimer's, and hospice needs.
  • Supported residents' physical and emotional well-being.
  • Provide palliative and end-of-life care in a respectful, compassionate manner.
  • Follow individualized care plans and adapt to changing client needs.

Personal Support Worker

Carepartners
12.2020 - 02.2022
  • Monitor and report changes in client behavior, health, or physical condition to nursing or supervisory staff.
  • Provide emotional support and companionship, respecting the dignity and preferences of each client.
  • Maintain accurate documentation and records of care provided and observations.

Order Manager

Next Plumbing Supply
01.2022 - 03.2024
  • Managed pickers and order fulfillment operations.
  • Trained in logistics software; ensured scanners were always loaded.
  • Applied leadership skills and product knowledge to streamline workflow.
  • Managing the whole shift and get the task done.
  • Teamwork to make the business more productive.
  • Utilized scanning systems for inventory and shipping accuracy.
  • Demonstrated safe, efficient practices in warehouse environments.

Personal Support Worker

Seasons Retirement Home
02.2022 - 02.2024
  • Assist clients with daily living activities such as bathing, grooming, dressing, toileting, and oral hygiene.
  • Provide safe mobility support, including transferring and positioning clients using mechanical aids (e.g., Hoyer lifts).
  • Support clients with nutritional needs: prepare and serve meals, assist with feeding as required.

Customer Service Representative

Stratcom Communications
11.2018 - 01.2020
  • Conducted phone-based surveys and fundraising campaigns.
  • Used CRM software and demonstrated strong verbal communication.
  • Conducted phone surveys; demonstrated attention to detail and time management.

Front Desk Receptionist

Ellite Home Store
01.2025 - Current
  • Greeted and welcomed customers in a friendly and professional manner, ensuring a positive first impression.
  • Answered incoming calls, responded to inquiries, and directed calls to appropriate departments.
  • Scheduled service appointments and managed the daily calendar for technicians or sales staff.
  • Assisted with customer product returns, exchanges, and warranty service processing.

Education

Practical Nursing -

Sheridan College

Diploma In General Business - undefined

Canadore College

Senior Secondary Education - undefined

India
01.2017

Skills

  • Strong analytical, planning, and multitasking abilities
  • Excellent written and verbal communication
  • Proficient with Microsoft Office, EHRs, and CRM systems
  • Leadership and collaboration skills
  • Able to work under pressure in fast-paced environments
  • Fluent in English, Punjabi, and Hindi

Certification

  • CPR certification.
  • First aid training certificate.
  • N95 mask certificate.
  • Immunization record.

Languages

Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Full Professional

Timeline

Front Desk Receptionist

Ellite Home Store
01.2025 - Current

Worker

Holland Christian Home
03.2023 - 11.2024

Personal Support Worker

Seasons Retirement Home
02.2022 - 02.2024

Order Manager

Next Plumbing Supply
01.2022 - 03.2024

Personal Support Worker

Carepartners
12.2020 - 02.2022

Customer Service Representative

Stratcom Communications
11.2018 - 01.2020

Diploma In General Business - undefined

Canadore College

Senior Secondary Education - undefined

India

Practical Nursing -

Sheridan College

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Jobanjeet Kaur