Joban Singh
Winnipeg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retailer Supervisor
Shell gas station
07.2022 - Current
- Provided outstanding customer service by training staff in customer engagement techniques
- Resolved customer concerns promptly, maintaining high satisfaction levels
- Managed inventory levels and implemented strategies to optimize stock availability
- Executed sales initiatives that contributed to increased revenue and profitability
- Ensured compliance with company policies, industry regulations, and safety standards
- Conducted regular safety training sessions to maintain a secure work environment
Security Officer
Impact Security
01.2022 - 12.2023
- Interaction with passengers daily made up every nationality and ethnicity
- Worked as a part of team consists of 5 people connected with each other with radio
- Investigate alarms and disturbances to maintain safety
- Monitor the traffic flow on arrivals and departures and layout a plan with traffic ambassadors to control traffic in peak hours
- Patrol and secure the premises to prevent intrusions
- Enforce the laws and regulations set by the higher authority
- Enforced rules, when intruders were under influence of alcohol or drugs and were not arguing the building standards
- Applied leadership and mentoring skills when training new staff
- De-escalated the customers through active listening, empathy and problem-solving skill
Education
Associate of BUSSINESS -
Alpha College
Scarborough, Ontario01.2021
Hight School Diploma - Non-Medical
Senior Secondary School
01.2018
Skills
- Problem-solving skills
- Flexibility
- Interpersonal skills
- Microsoft Word
- Internet
- Team player
- Independent work
Certification
- Class 5F, 4A driving license
- Generalized Anxiety and Disorders – causes, symptoms, and treatment
- Intimate partner violence – Fundamentals of domestic abuse
- Disruptive impulse control and conduct disorders
- WHMIS
- De-escalation training
- Basic First Aid, CPR, and AED
- Defense Driving Training
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Retailer Supervisor
Shell gas station
07.2022 - Current
Security Officer
Impact Security
01.2022 - 12.2023
Hight School Diploma - Non-Medical
Senior Secondary School
- Class 5F, 4A driving license
- Generalized Anxiety and Disorders – causes, symptoms, and treatment
- Intimate partner violence – Fundamentals of domestic abuse
- Disruptive impulse control and conduct disorders
- WHMIS
- De-escalation training
- Basic First Aid, CPR, and AED
- Defense Driving Training
Associate of BUSSINESS -
Alpha College
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