Joaquin C Torres
ANAHEIM
Summary
Dependable driver with strong safety awareness and effective time management. Delivers high-quality service while streamlining delivery processes to enhance customer satisfaction. Experienced in efficiently navigating routes and managing logistics to ensure timely food and passenger services.
Overview
32
32
years of professional experience
Work History
Driver
Uber Eats
Anaheim
01.2023 - Current
- Delivered food to customers promptly and efficiently.
- Followed navigation routes to ensure timely deliveries.
- Communicated with customers regarding order status and delivery details.
- Maintained vehicle cleanliness and proper maintenance checks.
- Managed cash transactions and maintained accurate records.
- Assisted in resolving customer complaints professionally and courteously.
- Collaborated with local restaurants to optimize delivery processes.
- Adapted quickly to changing traffic conditions and road closures.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Contacted customers prior to delivery to coordinate delivery times.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
Driver
Uber
Anaheim
01.2022 - 12.2022
- Communicated professionally with passengers to enhance their travel experience.
- Navigated city routes efficiently to ensure timely passenger pickups.
- Maintained vehicle cleanliness and performed routine maintenance checks regularly.
- Utilized navigation apps for optimal route planning and traffic avoidance.
- Monitored ride requests and accepted jobs swiftly to maximize availability.
- Provided assistance with luggage and ensured passenger comfort during rides.
Engineer - Maintenance - Handyman /Courtesy Shuttle Driver
Tropicana Inn and Camelot Inn & Suites BEI/Hotels
ANAHEIM
01.1994 - 12.2021
- Performed preventive maintenance and repairs on air conditioning systems, ice machines, boilers, vacuum equipment, and laundry room machinery.
- Maintained hotel equipment and facilities in safe, efficient, and operational condition.
- Diagnosed and resolved mechanical and maintenance issues to minimize downtime and ensure guest satisfaction.
- Responded promptly to urgent maintenance requests and emergency repairs, minimizing disruptions to hotel guests and daily operations.
- Conducted routine inspections and maintenance to ensure compliance with safety and operational standards.
- Designed innovative engineering solutions for hospitality operations at hotel properties.
- Assisted in preventive maintenance schedules to ensure operational efficiency. work in rooms , remodeling , painting , deep cleaning . drywall repair and plumbing repairs .
- Provided assistance in moving furniture or other heavy items around the building.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Operated the hotel's shuttle van, providing scheduled transportation services for guests traveling to Disneyland and Knott's Berry Farm.
- Transported guests safely and efficiently while adhering to established routes, schedules, and company policies.
- Assisted guests with boarding, luggage handling, and customer service needs to ensure a positive travel experience.
- Maintained a strong safety record and professional demeanor while representing the hotel.
Education
High School Diploma -
Trident Continuation High School
Anaheim, CA05-1996
Skills
- Vehicle inspection
- Delivery optimization
- Route navigation
- Cash management
- Customer communication
- Time management
- Safety awareness
- Emergency response
- Passenger transportation
- Passenger support
- Punctuality
- Customer service
- Delivery pickup
- Traffic law observation
Timeline
Driver
Uber Eats
01.2023 - Current
Driver
Uber
01.2022 - 12.2022
Engineer - Maintenance - Handyman /Courtesy Shuttle Driver
Tropicana Inn and Camelot Inn & Suites BEI/Hotels
01.1994 - 12.2021
High School Diploma -
Trident Continuation High School