Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Joaquin Roldan

London

Summary

Dynamic and quick-learning team player with a proven track record in effective communication and organizational skills. Adept at thriving under pressure and adapting to new challenges, consistently delivering exceptional customer service through keen attention to detail and strong problem-solving abilities. Renowned for exemplary team-building and project oversight, fostering collaborative relationships that drive impressive results. Goal-oriented professional experienced in managing high volumes of customer interactions, recommending tailored merchandise, creating impactful displays to boost sales, and ensuring precise transaction records.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Western Bookstore
09.2025 - Current

Provided high-quality customer service in a fast-paced retail environment by accurately managing cash transactions, assisting customers with product selection, and responding professionally to phone inquiries. Maintained organized, visually appealing sales floors through effective inventory restocking, fitting room management, and visual merchandising. Collaborated with team members to ensure store cleanliness, enhance product visibility, and support successful holiday and promotional sales events.

Clinical Placement Student Nurse

Strathmere Lodge
10.2025 - 12.2025

Delivered compassionate, client-centered care by supporting daily living activities, personal hygiene, mobility, nutrition, and medication administration to promote comfort, safety, and overall well-being. Monitored vital signs and health status, documented care accurately, and communicated changes promptly to nursing and healthcare team members to ensure continuity of care. Fostered strong therapeutic relationships through emotional support, social engagement, and collaboration with interdisciplinary teams to meet individualized client needs.


Seasonal Painter

Student Works Painting
05.2025 - 08.2025

Performed residential and commercial painting projects by preparing surfaces, applying primers and finishes, and using brushes, rollers, and sprayers to achieve high-quality results. Managed paint inventory efficiently, maintained clean and safe workspaces, and followed safety protocols when working at heights. Collaborated with team members to optimize workflows, meet quality standards, and enhance the appearance of interior spaces with consistent attention to detail.

Sales Associate

Canadian Tire
05.2023 - 09.2024

Delivered exceptional customer service by assisting with product selection, resolving inquiries, and communicating current promotions to enhance the shopping experience. Maintained organized, well-stocked displays through effective inventory rotation and restocking, while collaborating with team members to uphold visual merchandising standards. Built strong customer relationships and addressed concerns promptly to drive customer satisfaction and repeat business.

Crew Member

McDonald's
08.2022 - 05.2023

Provided efficient, high-quality service in a fast-paced food service environment by accurately taking and preparing orders across front counter and drive-thru operations. Maintained cleanliness and food safety standards, supported inventory restocking, and minimized waste. Collaborated effectively with team members and management to optimize workflow during peak hours, improve order accuracy, and ensure a positive customer experience.

Office Assistant

TVE Productions Inc
06.2021 - 06.2022

Supported daily operations by stocking merchandise, backing up client files, and providing on-site assistance with equipment handling and setup. Managed phone calls and communicated effectively with customers and vendors via phone, email, and in person to deliver accurate information and reliable support.

Education

Bachelor of Science - Nursing

Fanshawe-Western Collaborative Nursing Program
London, ON
05-2028

High School Diploma -

St. Michaels Secondary School
Bolton, ON
06-2024

Skills

  • Exceptional customer service
  • Verbal and written communication
  • Effective listening
  • Relationship building
  • Excellent people skills
  • Teamwork and collaboration
  • Leadership
  • Problem solving
  • Time management
  • Goal oriented
  • Detail-oriented and organized
  • Cash register operation
  • Cash handling accuracy
  • Stocking and receiving
  • Microsoft Word
  • Microsoft PowerPoint
  • Outgoing personality

Languages

English
Native or Bilingual
French
Limited Working
Spanish
Limited Working
Italian
Limited Working

Certification

  • CPR - BLS/HCP Training - 2 Years
  • First Aid Training - 2 Years
  • Workplace Hazard Materials Information System Training - 6 Years
  • Non Violent Crisis Intervention - 2 Years

Timeline

Clinical Placement Student Nurse

Strathmere Lodge
10.2025 - 12.2025

Sales Associate

Western Bookstore
09.2025 - Current

Seasonal Painter

Student Works Painting
05.2025 - 08.2025

Sales Associate

Canadian Tire
05.2023 - 09.2024

Crew Member

McDonald's
08.2022 - 05.2023

Office Assistant

TVE Productions Inc
06.2021 - 06.2022

Bachelor of Science - Nursing

Fanshawe-Western Collaborative Nursing Program

High School Diploma -

St. Michaels Secondary School
Joaquin Roldan