Summary
Overview
Work History
Education
Skills
Timeline
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Joaquin Lucagbo

Edmonton,Canada

Summary

Reliable employee with over 6 years of experience in the customer service industry. Excellent reputation for solving problems and improving customer satisfaction. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Photograpger/Videographer

Grindstone Productions
05.2024 - Current
  • Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage in various environments.
  • Adapted quickly to unforeseen challenges during shoots by employing creative problem-solving techniques.
  • Produced videos according to client specifications, including desired length, style and pace.
  • Filmed live events and promotional videos, capturing memorable moments for a wide array of clientele.
  • Used Lightroom,Davinci resolve,Adobe Premiere to edit footage into correct order and add effects.
  • Increased client satisfaction with professional communication and timely delivery of projects.
  • Developed creative approaches to video production to create unique and engaging content.

Building Attendant/Lounge Server

Edmonton Minor Soccer Association South
09.2021 - Current
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Performed daily facility checklists for cleaning floors, sanitizing fields and dressing rooms.
  • Cash register reconciliation
  • Provided First aid to injured players when requested
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Assisted in inventory management by organizing storage areas, stocking supplies, and maintaining accurate records of items on hand.
  • Ensured compliance with safety protocols during events, minimizing risk for attendees and staff alike.

Seasonal School Photographer

Smart Photography
08.2023 - 11.2023
  • Took photos from different angles and perspectives to capture perfect images.
  • Photographed high-quality images for various print and digital projects.
  • Travelled across alberta for school pictureday
  • Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.

Service/Kitchen

Popeyes Louisiana Kitchen Granville West
12.2018 - 06.2021


  • Resolved customer complaints and maintained a clean and tidy checkout area
  • Employee of the month for April 2019, October 2020 and March 2021
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Maintained professionalism with clean, tidy, and well-stocked check-out lines
  • 300 plus hours of closing shifts
  • Maintained excellent attendance record, consistently arriving to work on time
  • Actively listened to customers' requests, confirmed full understanding before addressing concerns

Education

MFR Certificate - Medical First Responder

Northern Alberta Institute of Technology
04.2019

High School Diploma -

Wp Wagner Highschool
06.2018

Skills

  • Order receiving
  • Microsoft office
  • Data entry
  • Social media promotion
  • Social media marketing
  • Organizational skills
  • Computer proficiency
  • Customer relations
  • Time management
  • Complaint handling

Timeline

Photograpger/Videographer

Grindstone Productions
05.2024 - Current

Seasonal School Photographer

Smart Photography
08.2023 - 11.2023

Building Attendant/Lounge Server

Edmonton Minor Soccer Association South
09.2021 - Current

Service/Kitchen

Popeyes Louisiana Kitchen Granville West
12.2018 - 06.2021

High School Diploma -

Wp Wagner Highschool

MFR Certificate - Medical First Responder

Northern Alberta Institute of Technology

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Joaquin Lucagbo