Joaquin Garcia Reyes
Fontana
Summary
Detail-oriented Service Technician with expertise in refrigeration systems and A/C troubleshooting. Committed to safety compliance and exceptional customer service, ensuring optimal system performance and swift issue resolution. Dedicated service professional with over six years of experience in mechanical diagnostics and routine maintenance. Proven ability to troubleshoot complex issues while ensuring safety standards are met. Eager to leverage strong communication skills to enhance client satisfaction and operational efficiency. Results-driven technician with a robust background in refrigeration and A/C systems. Known for effective communication and problem-solving skills, contributing to improved service response and client relationships. Ready to deliver high-quality maintenance and repair services to drive business success.
Overview
12
12
years of professional experience
Work History
Service Technician
Rizo Tech Refrigeration
Rancho Cucamonga
07.2024 - Current
- Performed routine maintenance on refrigeration systems and equipment.
- Diagnosed mechanical issues using industry-standard tools and techniques.
- Assisted customers with troubleshooting and resolving service requests.
- Collaborated with team members to complete repair tasks efficiently.
- Monitored system performance to ensure optimal operation and safety standards.
- Documented service reports and maintained accurate records of repairs.
- Responded promptly to emergency service calls during operational hours.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Troubleshot electrical circuits using schematics and diagrams.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
Service Technician
Fastcility Corperation
Brea
06.2019 - 06.2024
- Performed routine maintenance on refrigeration systems and equipment.
- Diagnosed mechanical issues using industry-standard tools and techniques.
- Monitored system performance to ensure optimal operation and safety standards.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Inspected equipment for proper operation and safety hazards prior to use.
- Logged services performed in service ticket system.
- Maintained certifications and completed training on systems and components.
- Trained new team members on service processes to increase productivity.
- Adhered to quality assurance procedures during every stage of the service process.
- Assisted with installation projects at both residential and commercial sites.
- Provided training on the safe usage of equipment when needed.
- Calibrated instruments to maintain accuracy within specified tolerances.
Service Engineer
Bunn-O-Matic Corporation
03.2015 - 06.2019
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Used register system to ring up customer purchases, process payments, and issue receipts.
- Communicated with distributors to acquire necessary equipment for projects.
Technician
Quick Dispense Inc.
Pomona
01.2014 - 03.2015
- Assisted with inventory management and restocking supplies as needed.
- Maintained cleanliness and organization of work areas and equipment.
- Collaborated with team members to ensure timely order fulfillment.
- Followed safety protocols to minimize workplace hazards during operations.
- Supported training sessions for new employees on operational procedures.
- Recorded daily activities and reported any issues to supervisors promptly.
- Replaced defective components or parts as needed.
- Maintained records of repairs, calibrations, and tests performed on equipment.
Education
Baldwin Park High School
Baldwin Park, CA06-2013
Skills
- Refrigeration systems
- A/C troubleshooting
- Mechanical diagnostics
- Electrical circuitry
- Routine maintenance
- Customer relationship management
- Safety compliance
- Equipment installation
- Problem solving
- Effective communication
- Team collaboration
- Punctual and reliable
- Diagnostic testing
- Project management
- Problem and issue resolution
- Technical support
- Customer service
- Hand tools
- Software configuration
Languages
English
Professional
Spanish
Professional
Timeline
Service Technician
Rizo Tech Refrigeration
07.2024 - Current
Service Technician
Fastcility Corperation
06.2019 - 06.2024
Service Engineer
Bunn-O-Matic Corporation
03.2015 - 06.2019
Technician
Quick Dispense Inc.
01.2014 - 03.2015
Baldwin Park High School
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