Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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JOAN RUTH CARAG

JOAN RUTH CARAG

North York,ON

Summary

Retail sales professional experienced in customer engagement and task prioritization. Offers skills in written and verbal communication, knowledge of customer service tactics and background in latest merchandise trends. Looking to put knowledge and abilities to good use in sales-oriented position focused on upselling products and services.

Overview

16
16
years of professional experience

Work History

Assistant Manager

HARSH THAKKAR
04.2015 - 10.2022
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Monitored security and handled incidents calmly.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.

Caregiver

Ivana Sisti
02.2007 - 04.2013


  • Assisted with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with children to deliver emotional support and companionship.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.

Education

High School Diploma -

NOTRE DAME oF TACURONG COLLEGE
PHILIPPINES
03.1998

Skills

  • Product and Service Knowledge
  • Managing Multiple Priorities
  • Vendor Performance Monitoring
  • Employee Coaching and Motivation
  • Directing Team Members

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Manager

HARSH THAKKAR
04.2015 - 10.2022

Caregiver

Ivana Sisti
02.2007 - 04.2013

High School Diploma -

NOTRE DAME oF TACURONG COLLEGE

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JOAN RUTH CARAG