Joanne Tseng
Port Moody,BC
Summary
Friendly, multilingual student with a strong background in customer service, sales, and creative communication. Experienced in handling product inquiries, managing transactions, and providing high-quality service across fast-paced environments. Proven ability to work both independently and collaboratively, with a keen eye for detail, and a commitment to maintaining an organized and welcoming atmosphere.
Overview
2
2
years of professional experience
Work History
Graphic Designer
self-employed
Taipei, Taiwan
05.2024 - 07.2025
- Designed print materials such as brochures, flyers and posters for marketing campaigns.
- Edited photographs for use in digital media platforms including web banners and social media posts.
- Developed brand identities and marketing materials for business.Developed marketing strategies to attract local customers.
- Communicated with manufacturers to ensure timely product delivery.
Caricature Artist
self-employed
Taipei, Taiwan
10.2024 - 06.2025
- Communicated with clients to understand their artistic vision and preferences.
- Organized portfolios with artistic work to demonstrate abilities and styles to potential customers.
- Maintained accurate records of customer orders and payments received.
- Reviewed customer feedback to improve service quality standards.
Camp Counselor
National Taipei University of Technology
Taipei, Taiwan
01.2025 - 02.2025
- Supervised daily camp activities ensuring participant engagement and safety.
- Facilitated group games promoting teamwork and cooperation among campers.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Led daily check-ins to assess camper needs and emotional well-being.
- Communicated effectively with parents regarding camper progress and concerns.
Sales Assistant
ATOMY
Taichung, Taiwan
07.2023 - 09.2023
- Assisted customers with product selection and provided product information.
- Maintained inventory levels and organized stock in the sales area.
- Handled customer inquiries and resolved issues promptly.
- Answered incoming telephone calls to provide store, products and services information.
Education
Bachelor of Design - Interaction Design
National University of Technology
Taipei,TaiwanUX Design Program -
Emily Carr
Vancouver, BCSkills
- Multilingual proficiency
- Graphic design
- Brand development
- Marketing strategies
- Client communication
- Digital media design
- Team leadership and coordination
- Sales tracking
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Korean
Professional
Timeline
Camp Counselor
National Taipei University of Technology
01.2025 - 02.2025
Caricature Artist
self-employed
10.2024 - 06.2025
Graphic Designer
self-employed
05.2024 - 07.2025
Sales Assistant
ATOMY
07.2023 - 09.2023
Bachelor of Design - Interaction Design
National University of Technology
UX Design Program -
Emily Carr
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