Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanne McCain

Bakersfield

Summary

Creative and skilled Hairdresser with experience in providing modern, stylish, and classic haircuts and color services. Possess strong ability to understand client needs and deliver results that enhance natural beauty. Known for maintaining salon cleanliness and contributing positively to workplace atmosphere. Successfully increased client retention through excellent service and effective communication skills. Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations.

Overview

24
24
years of professional experience

Work History

Hairstylist

Self-employeed
Bakersfield
07.2001 - Current
  • Organized scheduling of appointments throughout the day.
  • Pre-booked future appointments to increase repeat business.
  • Developed new styles and techniques.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Tracked inventory of supplies used for styling services.
  • Used thinning shears to remove bulk from the hair or create layers.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Upsold additional services when appropriate to increase sales volume.
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
  • Updated and maintained customer information records and beauty services provided.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Created updos for special occasions like weddings or proms.

Cafeteria Worker

Standard School District
Bakersfield
01.2022 - 04.2024
  • Conducted regular cleaning and maintenance of cafeteria equipment and utensils.
  • Participated in team meetings to discuss performance and areas for improvement.
  • Performed work to top standards, proving best service for students, employees and school visitors.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Adhered to dietary restrictions and allergies when preparing and serving meals.
  • Maintained tools, equipment and surfaces in clean, neat and working order.
  • Maintained cleanliness and hygiene standards in food preparation and serving areas.
  • Ensured that all ingredients were fresh before using them for meal preparation.
  • Followed recipes and presentation specifications as set by cafeteria management.
  • Took inventory of supplies and equipment and placed new orders to maintain stock levels.
  • Assisted in training new cafeteria workers on procedures and customer service standards.
  • Provided nutritional information about menu items upon request.

Caterer

Self-employeed
Bakersfield
06.2012 - 03.2020
  • Created attractive displays for buffets using a variety of garnishes and decorations.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Supervised food preparation staff to deliver high-quality results.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Developed menus and recipes according to client requests.
  • Kept track of all costs associated with each event in order to stay within budget parameters.
  • Created tasty dishes using popular recipes, delighting patrons and generating return business.
  • Monitored food preparation times in order to deliver hot meals on time.
  • Adhered strictly to health regulations when storing, handling, cooking, and serving foods at catered functions.
  • Prepared variety of foods according to exact instructions and recipe specifications.

Education

Cosmetology - Cosmetology

Lyles College of Beauty
Bakersfield, CA
07-2001

Skills

  • Hair cutting
  • Time management
  • Scheduling appointments
  • Foiling expertise
  • Team collaboration
  • Retail sales strategies
  • Strong leader
  • Color application
  • Style design
  • Client consultation
  • Inventory management
  • Sanitation practices
  • Customer service

Timeline

Cafeteria Worker

Standard School District
01.2022 - 04.2024

Caterer

Self-employeed
06.2012 - 03.2020

Hairstylist

Self-employeed
07.2001 - Current

Cosmetology - Cosmetology

Lyles College of Beauty

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Joanne McCain