Joanne Martin

• Health Teaching and Monitoring: Provide education to clients regarding sleep disorders, the importance of PAP therapy, and proper device usage. Monitor clients' progress and adherence to therapy.
• Positive Airway Pressure (PAP) Device Management: Oversee the setup, calibration, and troubleshooting of PAP devices. Ensure clients have appropriate equipment and accessories for effective therapy.
• Therapy Evaluation: Monitor and evaluate the effectiveness of PAP therapy for individual clients. Adjust treatment plans as needed in consultation with referring physicians.
• Treatment Planning: Collaborate with referring physicians to develop personalized treatment plans based on clients' sleep study results and medical history.
• Initiating PAP Therapy: Facilitate the initiation of PAP therapy for clients as prescribed by physicians. Provide guidance and support during the adjustment period.
• Follow-up and Support: Conduct regular follow-up sessions with clients to assess progress, address concerns, and provide ongoing support to ensure adherence and success with PAP therapy.
• Promotion of Products and Solutions: Identify and recommend related products and solutions to meet clients' specific needs and enhance their sleep therapy experience.
• Funding Forms and Documentation: Complete funding forms accurately and efficiently to secure insurance coverage for PAP therapy. Maintain thorough and accurate documentation of client interactions, progress, and treatment plans.
• Quality Assurance: Ensure compliance with industry standards and regulations related to sleep therapy. Maintain high standards of quality documentation and record-keeping.
• Goal Setting and Performance Management: Set and track key performance indicators (KPIs) related to client adherence, therapy outcomes, and business objectives. Implement strategies to achieve and exceed performance targets.

By encompassing these responsibilities, I effectively support clients in managing their sleep disorders and achieving optimal outcomes with PAP therapy.

• Collaboration for Improved Patient Care: Work closely with the healthcare team to enhance patient care and outcomes through effective collaboration, communication, and coordination of services.
• Monitoring and Tracking Patient Responses: Monitor and track patients' responses to medications, holistic health status, and vital signs. Provide this information to treating clinicians to inform treatment decisions.
• Contribution to Treatment: Administer prescribed medications, provide health teaching to patients, and make appropriate referrals to other healthcare professionals or community resources as needed to support patients' treatment plans.
• Record Keeping and Alerting Physicians: Maintain accurate records of changes in patient conditions, including responses to treatment and laboratory test results. Alert physicians promptly when necessary, ensuring timely intervention.
• De-escalation Techniques: Utilize kind, empathetic therapeutic communication techniques to de-escalate patients experiencing agitation or distress, promoting a calm and supportive environment.
• Patient Education on Preventive Care: Educate patients on preventive care measures and lifestyle choices that can improve overall health and well-being, empowering them to take an active role in their own healthcare management.
• Promotion of Compliance: Improve patients' recovery outcomes by educating them and their caregivers on proper at-home care and treatment regimens, emphasizing the importance of medication adherence and following prescribed protocols.
• Management of Emergency Complications: Stabilize patients experiencing emergency complications or decompensations by providing prompt assessment, intervention, and supportive care to address acute mental health crises.
• Direct Patient Care Management: Manage direct care of patients, including medication administration, conducting holistic assessments, and documenting care activities accurately and comprehensively to ensure continuity of care and adherence to regulatory standards.

By fulfilling these responsibilities, I played a crucial role in supporting patients with mental health conditions, promoting recovery, and facilitating overall well-being.

• Medication Administration: Administer oral, subcutaneous, and intramuscular medications as part of resident treatments, ensuring adherence to prescribed regimens and monitoring for any adverse reactions.
• Infection Control Measures: Maintain aseptic techniques and utilize appropriate personal protective equipment (PPE) to prevent the spread of infections and protect both residents and staff members.
• Respiratory Monitoring: Administer oxygen therapy as needed and monitor residents' respiratory performance and stability, promptly identifying and addressing any respiratory distress or complications.
• Treatment Planning: Develop and implement individualized treatment plans for residents with diverse medical and behavioral concerns, collaborating with interdisciplinary team members to ensure comprehensive care.
• Wound Care Management: Assess and document wounds using a wound care app and electronic health record system such as PointClickCare. Clean, dress, and redress wounds as part of ongoing wound care management.
• Referrals and Collaborations: Facilitate necessary referrals to other healthcare professionals, such as clinicians, registered dietitians, and physiotherapists, to address residents' medical and therapeutic needs.
• Data Collection and Sample Collection: Collect resident data and biological samples for testing and procedures, ensuring accuracy and proper documentation of results.
• Therapeutic Communication Techniques: Utilize kind, empathetic communication techniques taught by programs like Gentle Persuasive Approach and P.I.E.C.E.S training to alleviate residents' fears and enhance their comfort during treatments and care.
• Monitoring and Documentation: Monitor residents' responses to medications, behaviors, and vital signs, accurately documenting observations and interventions for clinicians' review and continuity of care.
• Personal Care Support: Provide compassionate support for residents' personal needs and wishes, including assistance with hygiene, grooming, and activities of daily living, in accordance with individual care plans and preferences.
• Documentation and Record Keeping: Maintain accurate documentation of patient information, treatments administered, and observations made during shifts, ensuring compliance with regulatory standards and facilitating effective communication among care team members.

By fulfilling these responsibilities, I contributed to the comprehensive care and well-being of residents living with dementia, promoting their comfort, safety, and quality of life.