Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joanne Keane

Tournafulla,Limerick

Summary

Dedicated professional with extensive experience as a Private Caregiver at Windmill Care Centre, excelling in personal care and mobility assistance. Proven ability to enhance patient well-being through effective medication management and compassionate support. Strong time management and customer service skills ensure efficient operations and high-quality care delivery.

Overview

9
9
years of professional experience

Work History

Private Caregiver

Private Employer
Vancouver, Canada
03.2024 - Current
  • Personal care: assisting with daily living activities such as bathing, dressing, grooming, and toileting.
  • Mobility Assistance: Assisting with transferring from bed to chair, walking support, and using mobility aids to enhance independence.
  • Medication reminders: timely reminders to ensure medication adherence and proper management of health conditions.
  • Companionship: Also focusing on social engagement and emotional support.
  • Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Transported patients to medical, dental and personal care appointments.

Residential Cleaner

Leo Clean Cleaning Service
08.2023 - 03.2024
  • Carrying out the cleaning of houses and offices.
  • Restocking and organizing all supplies and tools for the team.
  • Act as a liaison between the office, the customer, and the team.
  • Encourage a team effort to achieve high quality and efficiency.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Kept records of time spent on each job for billing purposes.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Adhered to safety procedures while working with hazardous chemicals and materials.

Health Care Assistant

Windmill Care Centre-Newcastle West
07.2016 - 07.2023
  • Assisting patients with personal care including showering and bathing, shaving and oral hygiene
  • Caring for the physical, emotional, and social needs of clients.
  • Supporting clients with mobility issues and transfers using appropriate equipment.
  • Preparation of daily meals, and support with feeding and hydration.
  • Facilitated patient admission, transfer, and discharge processes.
  • Assisted nursing staff in providing basic patient care, such as taking vital signs and administering medications.
  • Transported patients to different locations within the facility or to appointments outside the facility.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.

Medical Receptionist

Clinic Fontana Chiropractic
02.2023 - 04.2023
  • Welcoming patients and visitors, answering the telephone and answering any inquiries
  • Scheduling appointments and keep those appointments on time
  • Assisting patients with completing necessary forms and documentation
  • Keeping a clean and calm reception area
  • Transmitted medical records and other correspondence by mail, e-mail.
  • Ordered and maintained supply inventory for medical office.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Communicated with patients with compassion while keeping medical information private.
  • Processed patient payments and scanned identification and insurance cards.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

Scheduler

TLI Group
07.2022 - 02.2023
  • Planning and scheduling of tasks to maximize business efficiency.
  • Responsible for the designated planning of works, enabling the delivery of operational maintenance tasks required for the safe and efficient operation of the business plan.
  • Liaise with appointed staff regularly for control purposes.
  • Responsible for ensuring that teams are in place to match the planned work, and ensuring the available resources are fully utilized, and tasks are allocated on a priority basis.
  • Communicated schedule changes effectively throughout the organization when necessary.
  • Developed and maintained scheduling procedures to ensure timely completion of projects.

Cashier/Customer Service

Twohigs SuperValu
11.2015 - 07.2016
  • Receiving, processing, and organizing shipments and deliveries.
  • Ensuring the sales floor is organized.
  • Assisting customers in locating shop items.
  • Receiving payments, issuing receipts, and keeping track of all cash and credit transactions.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Helped with purchases and signed customers up for rewards program.

Education

Leaving Certificate -

Colaiste Ide Agus Iosef
County Limerick
06-2014

Skills

  • Personal care
  • Mobility assistance
  • Medication management
  • Meal preparation
  • Patient documentation
  • Customer service
  • Time management
  • Medication administration
  • Emotional support
  • Reliability and punctuality
  • Patient mobility assistance

References

References available upon request.

Timeline

Private Caregiver

Private Employer
03.2024 - Current

Residential Cleaner

Leo Clean Cleaning Service
08.2023 - 03.2024

Medical Receptionist

Clinic Fontana Chiropractic
02.2023 - 04.2023

Scheduler

TLI Group
07.2022 - 02.2023

Health Care Assistant

Windmill Care Centre-Newcastle West
07.2016 - 07.2023

Cashier/Customer Service

Twohigs SuperValu
11.2015 - 07.2016

Leaving Certificate -

Colaiste Ide Agus Iosef

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