Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Joanne Hopkins

Kelowna,BC

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Salad Bar Clerk

Peter's Independent Grocer
Kelowna, BC
10.2021 - Current
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Communicated effectively with kitchen staff regarding any shortages or special requests from customers.
  • Monitored quality control standards for presentation and taste of food items served at the salad bar.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Ensured that the salad bar was adequately stocked throughout the day.
  • Supported serving staff in delivering accurate and well-presented food orders.

Produce Clerk

No Frills, Kevin Meyer
Kelowna, BC
09.2017 - 09.2020
  • Communicated effectively with Produce staff regarding any shortages or special requests from customers.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Labeled containers with expiration dates for easy identification of product rotation.
  • Stocked shelves with fresh produce, dressings, and other ingredients.
  • Performed basic maintenance tasks such as cleaning refrigerator units or checking temperatures of cold storage areas.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Diploma - Electronic Music Production

Centre For Arts And Technology
Kelowna, BC
06.2021

Audio Engineering Certificate - Audio Engineering And Music Production

Okanagan College
Kelowna, BC
05.2017

High School Diploma -

Southern Okanagan Secondary School
Oliver, BC
06.2014

Skills

  • Safe Food Handling
  • Price Checking
  • Stock Rotation
  • Food Preparation
  • Positive Attitude
  • Cleanliness and Sanitation
  • Customer Communication
  • Problem-Solving

Affiliations

  • Enjoy's Outdoor activities such as Swimming and Hiking
  • Hobbyist photographer who likes to capture moments of nature, people and events
  • Enjoys Live Music events with friends and networking with likeminded and creative individuals
  • Creating Electronic Music and DJing

References

References available upon request.

Timeline

Salad Bar Clerk

Peter's Independent Grocer
10.2021 - Current

Produce Clerk

No Frills, Kevin Meyer
09.2017 - 09.2020

Diploma - Electronic Music Production

Centre For Arts And Technology

Audio Engineering Certificate - Audio Engineering And Music Production

Okanagan College

High School Diploma -

Southern Okanagan Secondary School

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Joanne Hopkins